Sr. Contracts Manager

Overview

This Senior Contracts Manager role is a senior individual contributor responsible for leading enterprise-wide activities related to complex healthcare technology contracting. The position sits within the Corporate Governance and Risk organization and partners across multiple functions, including Enterprise Risk Management, Audit, Security, Product, Engineering, Operations, Finance, Sales and Marketing, Customer Account Executives, and Vendor Management.

The role strengthens contract governance through templates, playbooks, Contract Life Cycle Management (CLM) workflows, automation, and responsible use of AI-enabled tools. It balances business enablement with risk mitigation by advising senior stakeholders, developing negotiation strategy, and ensuring agreements align with legal and regulatory requirements while supporting business growth.

Responsibilities

• Lead end-to-end contract lifecycle management for complex agreements, including drafting, reviewing, and negotiating contracts, as assigned
• Evaluate and provide substantive support on legal and business contractual terms
• Advise senior leaders on contractual risk, business impact, and recommended positions to support timely decision-making
• Partner with cross-functional teams to align agreements with delivery models, regulatory requirements, service commitments, and enterprise risk standards
• Work with Legal department management and colleagues to develop and maintain standardized templates to improve consistency, quality, and cycle time
• Optimize and support contract lifecycle management systems, workflows, dashboards, and reporting to improve visibility, governance, and operational efficiency
• Use AI-enabled and automation tools responsibly to support contract review and workflow efficiency, in accordance with AI policies and Legal department management direction
• Track and report contract performance metrics, including cycle time, contract volume, non-standard terms, risk escalations, renewal activity, and stakeholder service levels, as directed by management
• Ensure agreements address regulatory, security, and audit-readiness requirements
• Drive continuous improvement across contract governance, intake, review, approval, renewal, and post-execution contract management processes
• Provide guidance on contract management best practices

Qualifications

Required Knowledge, Skills, and Abilities

• Advanced knowledge of commercial vendor, partner, and customer contract structures, including data privacy, security, service levels, implementation services, SaaS and other business models, and renewal terms
• Strong understanding of healthcare regulatory and compliance considerations
• Advanced contract drafting, negotiation, and issue-resolution skills, with the ability to independently manage complex agreements
• Strong commercial and business acumen
• Ability to identify, assess, communicate, and mitigate contractual risk while balancing business enablement
• Ability to advise senior leaders, influence cross-functional stakeholders, and communicate complex contractual issues in clear, practical terms
• Ability to develop, update, and manage contract templates and governance standards
• Knowledge of contract lifecycle management systems, workflow automation, AI-enabled tools, dashboards, reporting, and contract performance metrics
• Strong analytical, problem-solving, prioritization, and organizational skills, with the ability to manage a high-volume, high-complexity contract portfolio
• High attention to detail, sound judgment, and ability to operate independently in a fast-paced, cross-functional environment

Preferred Knowledge, Skills, and Abilities

• Knowledge of healthcare technology contracting environments
• Skill in negotiating business associate agreements, data use agreements, and SaaS subscription terms
• Familiarity with AI-enabled contract review, contract analytics, clause extraction, obligation tracking, or workflow automation tools
• Ability to partner across an enterprise to improve deal velocity while maintaining appropriate risk controls

Experience

• 8 years of progressive contracts management experience, including complex technology (including SaaS and other models) agreements
• Demonstrated experience leading and/or participating in contract negotiations, advising senior stakeholders, managing risk escalations, and improving contract processes or governance

Preferred Experience

• 10 years of contracts management experience in regulated healthcare technology or similarly complex environment
• Experience supporting digital transformation, product-led operating models, and modernization of contract operations
• Experience with CLM, CRM, e-signature, and document management tools such as DocuSign, HubSpot, Gatekeeper, SharePoint, or similar platforms

Required Training, Certification, and Education

• Bachelor’s degree in business, legal studies, or related field

Preferred Training, Certification, and Education

• Master’s degree in business or Juris Doctor
• Professional certifications such as CPCM or CCCM through the National Contract Management Association

Compensation & Benefits

Benefits Overview

Full benefits package includes support for physical, mental, and financial health for associates. Benefits include:

Physical and Mental Health Benefits

• Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
• Telehealthcare for Medical and Behavioral visits
• Generous PTO with buy/sell options
• 9 company holidays, a floating day off, and a day off for volunteering
• Employee Assistance Program
• Wellness program (earn insurance discounts or credit towards health-related items)

Financial Health Benefits

• 401K plan with employer matching contributions
• Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
• Bonus and Recognition programs
• Tuition Assistance
• Consultation with financial planner
• Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance available
• Group Discount programs (mobile, technology services, etc.) to help you save money

Other Benefits

• E-Learning: comprehensive and current library of e-learning and performance support assets, available on demand and at no cost

Location

• Remote home office
• Must be able to use equipment at workstation for up to 8 hours daily

Additional Information

• All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status, or status as an individual with a disability.
• Must have legal authority to work in the US.
• The employer will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.