Overview
This role is responsible for overseeing the daily operations of the legal assistant team supporting attorneys across multiple branch offices. The position ensures efficient case management through oversight, development, training, and performance management of assigned legal assistants. Strong knowledge of legal procedures, excellent organizational skills, and leadership abilities are essential.
Responsibilities
- Oversee the development and training of assigned legal support staff.
- Monitor team performance including customer experience, work product quality, productivity, and compliance with strategy and objectives.
- Manage performance of legal assistants and legal administration clerks to ensure efficiency and productivity across multiple branch legal offices.
- Interface with personnel to resolve workflow issues, process improvement needs, and concerns.
- Foster an inclusive work environment that promotes positive operational outcomes.
- Recruit, hire, onboard, and train new support staff.
- Oversee administrative tasks and training of support staff, including managing clerical PTO and coverage.
- Develop and implement professional development plans for support staff.
- Perform other duties as assigned to support legal office operations.
Physical Requirements
- Ability to work in environments with normal distractions, noise, and interruptions.
- Sit or stand for extended periods, up to a full work shift.
- Occasionally reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Occasionally move, lift, carry, and place objects weighing up to 10 pounds without assistance.
- Listen and interpret auditory information at normal speaking levels.
- Visually verify and read information; locate materials and resources.
- Operate a computer and office equipment for extended periods.
- Physical dexterity to use hands, arms, and shoulders repetitively.
Requirements
- High School Diploma or equivalent required; Bachelor's degree preferred.
- Minimum of five years of administrative support and/or civil litigation experience required.
- Leadership experience preferred.
Compensation & Benefits
- Competitive salary commensurate with experience, qualifications, and location.
- Salary ranges:
- DC/NJ/NY/OH: $62,353 - $110,000
- Albany County, NY/Cleveland, OH: $64,875 - $95,150
- Bonus opportunity based on company and individual performance.
- 401(k) retirement plan.
- Medical, dental, and vision insurance.
- Health Savings and Flexible Spending Accounts.
- Life insurance.
- Paid time off and paid parental leave.
- Tuition assistance.
Location
- United States - New York (Remote work option available)
Additional Information
- The recruitment process typically closes open positions within 8 to 21 days after posting.
- Employment consideration includes all qualified applicants, including those with criminal histories, in accordance with applicable laws.
- Compliance with federal and state regulations regarding employment eligibility and background.
- Equal opportunity employer committed to non-discrimination based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran status, or other protected categories.