Title Curative - Consumer Title

Overview

Remote title and document review role supporting Eastern and Western US teams. Responsibilities include reviewing title files, analyzing clearance documentation, managing an assigned pipeline, coordinating with underwriters, and preparing or requesting closing and title documents.

Responsibilities

• Review files to identify title defects, required clearance evidence, and items needing escalation.
• Analyze clearance documentation, including divorce documents, probate, trusts, powers of attorney, and corporate entity documents.
• Independently manage an assigned pipeline:
  • Track next actions and deadlines
  • Advance or clear files with accurate documentation and complete file notes
• Communicate and collaborate with underwriters; seek a second opinion or approval when additional review is required.
• Prepare deeds, affidavits, correction documents, state-specific deed transmittal forms, title commitments, and commitment markups.
• Order deeds from title partners and vendors where applicable, and review vendor-prepared deeds for accuracy.
• Review and approve surveys and underwrite applicable endorsements in accordance with insurer guidelines and applicable approval requirements.
• Follow client requirements for timelines, coverage, and documentation.
• Communicate what must be paid, signed, and recorded at closing.
• Maintain clear file notes and provide timely updates to internal and external customers, including unresolved requirements, progress, and next steps.
• Prioritize file work and manage communications (chat messages, phone calls, email) and urgent closing escalations while maintaining follow-up commitments.
• Learn and apply AI-enabled workflows as introduced; double-check generated requirements and answers against source documents and applicable guidance.

What You Bring

• Demonstrated experience independently handling complex title curative files, including probate, trusts, powers of attorney, and entity documents (assessment focuses on file complexity and independent judgment rather than a fixed number of years).
• Ability to analyze and evaluate legal and public-record documents as they relate to title.
• A repeatable approach for organizing an active file pipeline, tracking deadlines, and following up on outstanding items.
• Ability to prioritize competing requests, adapt to changing workflows, and communicate potential delays or unresolved issues promptly.
• Clear written and verbal communication, including professional phone etiquette and customer service.
• Judgment to recognize uncertainty, seek help before making an unsupported decision, and document outcomes.
• Proficiency with Microsoft Office and Excel.
• Familiarity with AI-enabled workflows and an approach to verifying outputs (engineering-level skills are not required).
• Careful handling of confidential information and accuracy in a time-sensitive environment.
• ResWare and multi-state experience are helpful but not required.

Education / Certifications

• High school diploma or equivalent is required.
• Bachelor’s degree is a plus and/or Law Certification is a definite plus.

First Thirty Days

• Review an assigned set of files and document title defects, required clearance evidence, and escalation needs.
• Advance or clear an agreed workload with accurate documents and complete file notes, working toward the target active pipeline of 65–75 files per person.
• Independently maintain timely stakeholder updates and closing requirements on assigned files.

Compensation & Benefits

• Not specified in the provided job description.

Location and Schedule

• Remote US; openings supporting Eastern and Western US teams.
• Eligible hiring states: Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Michigan, Minnesota, Missouri, North Carolina, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.
• Normal schedule: 40 hours per week, with no mandatory overtime. Occasional voluntary overtime may be requested.