V105- Bilingual Legal Assistant- Medical Records

Overview

This role supports the daily operations of a busy law firm as a Bilingual Legal Assistant focused on Medical Records. You will serve as a key point of contact for clients, helping ensure communications, schedules, and case information are handled accurately and professionally. The position involves close collaboration with attorneys, clients, and external offices while maintaining organized records and providing administrative support across multiple areas of the practice.

Responsibilities

• Coordinate appointments, schedules, deadlines, and follow up activities
• Communicate with medical providers, healthcare facilities, and external offices to obtain necessary documentation
• Maintain confidentiality of client, legal, and medical information
• Follow up with clients, medical providers, and external contacts regarding records, documentation, and case updates
• Support attorneys and staff with administrative and operational tasks
• Track medical documentation and ensure records are received and filed promptly
• Prepare detailed memos documenting client calls, medical updates, and relevant case information
• Request, receive, organize, and maintain medical records related to client matters
• Interpret conversations for Spanish-speaking clients and provide translation support for routine correspondence
• Assist with general law firm administrative duties to support daily workflow efficiency
• Organize and maintain client files while ensuring information is accurately documented and communicated
• Draft, review, and send routine letters and correspondence using approved templates
• Manage calendars, reminders, and administrative records
• Answer incoming client calls and communicate professionally in English and Spanish

Requirements

• 1-2 years of experience working as a legal assistant
• Experience handling telephone calls in a law firm required
• Fluency in spoken and written English and Spanish required
• Strong communication, active listening, writing, and organizational skills
• Experience managing calendars, appointments, deadlines, and administrative records
• Ability to maintain confidentiality and handle sensitive client and medical information professionally
• Experience drafting routine correspondence and legal administrative documentation
• Comfortable communicating with clients, medical providers, attorneys, and external offices

Preferred Qualifications

• Experience requesting, managing, reviewing, or organizing medical records preferred
• Knowledge of medical billing, medical documentation, or healthcare records is preferred

Compensation & Benefits

• Monthly Compensation Range: 1150 USD - 1220 USD

Location

• Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Languages

• English, Spanish

Application Process

The application process involves multiple stages. Candidates must successfully pass each stage to move forward in the process.