Abogado de inmigración

Overview

This role supports the Legal Operations Department by serving as the primary link between operations and legal teams. Responsibilities include facilitating communication, managing client escalations, coordinating legal training, maintaining scripts and legal resources, and helping ensure legal consistency across teams.

The ideal candidate will have prior immigration law experience, strong follow-through with detailed instructions, and a goal-oriented approach to helping clients obtain documents and remain united with their families.

Responsibilities

• Handle client escalations independently and escalate questions to legal leadership according to Standard Operations Procedures, including when firm risk is identified.
• Escalate firm risk and policy-related questions to legal leadership for review and resolution.
• Ensure scripts, FAQs, and client communication processes are documented, current, and accurate.
• Surface refund or contract issues to the appropriate owners and route sensitive client escalations appropriately.
• Partner with Staff Attorneys to maintain up-to-date legal guidance.
• Capture and document changes to USCIS policy and firm standards within workflows, training materials, and knowledge bases.
• Coordinate legal training, including reinforcement of existing training, refreshers, and consistent application of new guidance across operational teams.
• Perform legal research on immigration law topics.
• Serve as a legal subject matter expert (SME) for operational projects, supporting process mapping, policy alignment, and implementation within assigned teams.
• Support process documentation and continuous improvement projects within the department.
• Meet established goals while supporting firmwide operational priorities.

Requirements

• J.D. degree from an ABA-approved law school.
• Active member in good standing of a state bar.
• Prior immigration experience required.
• 3–6+ years of immigration experience.

Preferred Qualifications

• Bilingual (English/Spanish).
• Experience using a case management software system.

Computer Skills

• Typing; proficiency with MS Word and MS Excel.
• Document management experience using Dropbox.
• Email proficiency with MS Outlook.

Compensation & Benefits

Pay

• $80,000 - $90,000 USD per year
• Offers may reflect experience, skills, and role location; compensation may be outside this range.

Benefits package

• 401k match
• Medical, Dental, & Vision Insurance
• Options for Health Savings Account or Flexible Spending Account
• Dependent Care FSA
• Basic Life Insurance
• Voluntary Life & AD&D
• Disability Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program
• Calm App subscription
• Paid Time Off

Location

Remote (United States)

Work Schedule

• Monday to Friday, 8:00 am to 5:00 pm PST / MST

Additional Posting Note

El rango de pago para este puesto es el siguiente: 80,000 - 90,000 USD por year (Remote (United States))