Paralegal, Contract Manager

Overview

This role supports a fast-moving sales organization and a growing partner and neocloud business, handling contract operations for a product deployed in demanding customer environments. The position serves as an operational backbone for the legal function—keeping contracts moving from request to signature and helping maintain an organized, measurable, and efficient legal workflow.

This is a hands-on role for a non-attorney.

Responsibilities

Contract Review & Support

• Review and redline standard-form agreements, including NDAs, order forms, SOWs, amendments, vendor agreements, and routine customer and partner paper, using established playbooks and approved fallback language.
• Respond directly to routine contract questions from the business that do not require attorney involvement.
• Escalate non-standard terms to the appropriate attorney with a clear summary of the issue and a recommendation.
• Prepare agreements from templates, manage version control, coordinate approvals, and drive documents through signature.
• Compile deal context for attorneys on larger matters, including prior agreements, negotiated positions, and open issues.

Contract Lifecycle Management & Legal Operations

• Administer the contract lifecycle management (CLM) system, including workflow design and configuration, templates, approval routing, e-signature, and repository organization and data integrity.
• Act as a front door for legal requests: triage by urgency and complexity, route to the right owner, and track requests to completion.
• Track key dates, renewals, and post-signature obligations; provide proactive notice to business owners.
• Build and maintain contract templates, playbooks, checklists, and self-service resources in partnership with attorneys.
• Build reporting and metrics (e.g., turnaround times, request volumes, bottlenecks) to identify where time is going and where improvements are needed.
• Identify manual or repetitive work and improve it through better process, automation, and AI tools.

Outside Counsel & Budget Support

• Review outside counsel invoices against engagement terms and billing guidelines, flag discrepancies, and coordinate approvals with the legal team and Finance.
• Track legal spend by matter and firm; help prepare budget and forecasting inputs.
• Help onboard outside counsel and keep engagement letters, rate information, and matter records organized.

Other Legal Operations Support

• Support compliance and diligence activities as needed, including responding to customer and partner diligence requests, supporting trade compliance screening, and maintaining corporate and entity records.
• Maintain legal department records, internal knowledge resources, and policy and template libraries.
• Support special projects across the legal team and broader business, including transaction support and audits.

Requirements

• 5+ years of experience as a paralegal, contract manager, or legal operations professional at a law firm, in-house legal department, or technology company, with substantial hands-on experience reviewing and redlining commercial contracts.
• Contract fluency: strong working knowledge of common commercial terms (confidentiality, limitation of liability, indemnification, IP, payment, termination) and the judgment to recognize when a term falls outside the playbook and needs attorney review.
• Contract management systems: hands-on experience administering a CLM platform, including workflows, templates, and reporting.
• Attention to detail: proven ability to produce accurate, well-organized work under deadline pressure, including catching wrong entity names, stale dates, and missing signature blocks.
• Communication: clear writing and ability to explain contract issues to non-lawyers in plain language.
• Education: Bachelor’s degree or equivalent practical experience.
• Confidentiality: sound judgment handling sensitive and privileged information.

Preferred Qualifications

• ABA-approved paralegal certificate.
• Experience with SpotDraft or a comparable CLM platform, and building reporting and automation.
• Experience in enterprise software, infrastructure, data storage, cloud, HPC, or AI.
• Familiarity with software licensing, SaaS, reseller, and hardware or appliance transactions.
• Experience with legal spend management, e-billing, or outside counsel invoice review.
• Familiarity with export controls and sanctions screening, or corporate entity maintenance.
• Notary Public commission (CA), or willingness to obtain one.

Compensation & Benefits

• USA Residents Only: The Total Compensation hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $115,000-135,000.
• Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law.
• In addition, the position may include some of the following comprehensive benefits: Medical, Dental, Vision, Life, 401(K), Flexible Time off (FTO), sick time, leave of absence as per the FMLA and other relevant leave laws.

Location

USA Residents Only