Analyst - Law Department Operations

Overview

A temporary Analyst position in Law Department Operations is available for a 3-month term, with the possibility of extension. This remote role involves supporting invoice management and legal operations processes.

Responsibilities

• Monitor and manage a shared Gmail inbox to ensure timely responses to invoice management requests.
• Support invoice management processes using Thomson Reuters Legal Tracker.
• Research and resolve invoice-related inquiries by gathering relevant information and communicating updates to stakeholders.
• Maintain accuracy and attention to detail while handling a high volume of requests.
• Track and document recurring issues and identify opportunities for process improvements.
• Collaborate with team members to meet service level expectations and provide excellent customer support.
• Prioritize multiple tasks and work independently with minimal supervision.

Requirements

• Bachelor's degree required.
• Strong organizational skills and attention to detail.
• Excellent written communication skills.
• Ability to learn new processes quickly and adapt to changing priorities.
• Experience supporting invoice management, legal operations, or administrative processes is preferred.

Technical Skills

• Required: Experience with Thomson Reuters Legal Tracker and managing shared Gmail inboxes or high-volume email environments.
• Intermediate Microsoft Excel skills, including filtering, sorting, and reviewing data.

Compensation & Benefits

• Pay rate: $35 per hour.
• This is a temporary remote-based role expected to last 3 months with potential extension.

Location

Remote