Analyst - Legal Operations (Temporary Coverage)

Overview

This is a temporary 6-month position for a Legal Operations Analyst to join a Legal Operations team. The role involves providing operational support for customers by collecting data related to legal matters while ensuring compliance with litigation handling guidelines under tight deadlines. The analyst will work with customer technology and follow detailed playbooks and processes within a specific workstream.

The position requires managing a high volume of labor and employment requests and matters, demanding strong organizational skills and the ability to handle multiple similar cases simultaneously. Adaptability to customer technology is essential.

Responsibilities

• Handle a high volume of employment cases by collecting critical data through various customer systems.
• Maintain high standards of professional service.
• Review discrimination charges, employment demands, and related filings.
• Follow established processes and playbooks.
• Interface with the broader team, customer systems, and custodians to ensure compliance with orders and gather discovery responses.
• Communicate with counsel as needed.
• Assist with reporting, gathering metrics, and process improvement initiatives.

Requirements

• Minimum 2 years of experience in U.S. litigation.
• Experience in labor and employment law is highly preferred.
• At least 2 years of experience using technology in a highly processed area, preferably including handling subpoena responses and/or employment charges or demands.
• Strong communication skills to professionally interface with customers and litigants' counsel and to communicate issues directly to internal management.
• Detail-oriented and analytical with a focus on process improvement.
• Ability to manage multiple matters simultaneously with strong organization and attention to detail.
• Comfortable working with remote team members using technology such as video calls, emails, and chat platforms.
• Team player attitude, willing to assist other team members as needed.
• Self-directed and able to work independently to meet and exceed goals.
• Flexible and open to learning new areas and responsibilities.

Technical Skills

• Proficiency with Microsoft 365 applications: Word, PowerPoint, Excel, and Outlook.
• Experience with Adobe Acrobat.
• Familiarity with web-based applications.

Qualifications

• Bachelor's or associate degree required.
• Paralegal certificate is a plus but not required.

Compensation

• The pay rate for this temporary role is $35 per hour.

Location

Not specified; remote work with technology-enabled collaboration is expected.