Arbiter - IDRE

Overview

This role supports government programs through scalable operations, program management, workforce solutions, and technology-enabled services.

Remote work is available for Remote Employees in VA. Full-time position with an annual salary range of $70,000.00 - $90,000.00. Job shift: any.

Responsibilities

• Review assigned submissions and applicable requirements; identify missing information and escalate defined exceptions.
• Draft accurate, complete, and defensible written determinations with documented rationale.
• Evaluate assigned disputes and complete case steps under the approved Arbitration controls.
• Meet case deadlines and record required activities and statuses in CTS and CMS as authorized.
• Respond to peer review or QA findings and correct assigned work within required timelines.
• Participate in training, calibration, and peer review duties when qualified and assigned.

Requirements

• Demonstrated ability to analyze complex records and write reasoned decisions.
• Ability to manage a deadline-driven caseload and use case management systems.
• Any required license, credential, or subject-matter qualification must be confirmed for the specific assignment before posting.
• Juris Doctorate requirement; graduate of an ABA approved law school.

Preferred Qualifications

• None listed.

Measures of Success

• Timeliness and completed cases.
• Rationale quality and review outcomes.
• Rework and documentation accuracy.
• Adherence to approved closeout controls.

Working Relationships

• Works across the assigned lane and with Quality, Training, Compliance, Reporting, and program leadership as needed.
• Follows approved decision rights, confidentiality requirements, and escalation paths.

Compensation & Benefits

• Competitive salary: $70,000.00 - $90,000.00
• Medical, Dental, and Vision benefits available the first of the month after 30 days of employment
• Paid Holidays
• 401(k) with up to a 4% company match after six months of service
• Accrued Paid Time Off, up to three weeks per year

Location

• Remote (Remote Employees, VA)

Employment Screening and Contingencies

• Background check required; employment is contingent upon successful completion of a background check.
• A background check and possibly a drug screen may be requested as part of the selection process.
• Timely responses to screening requests are required; non-responses may lead to disqualification.

Reasonable Accommodation

The employer is dedicated to complying with federal and state laws regarding disabilities and provides reasonable accommodations for applicants and employees with disabilities.

Equal Employment Opportunity

Employment decisions are based on business needs, job requirements, and individual qualifications. The employer does not discriminate on protected characteristics under applicable law.

Text Communication Consent

By applying, you acknowledge that you may receive text messages related to your application, the position, or other relevant job-related information. If at any point you wish to stop receiving text messages, follow the process outlined in the application communications.