Associate Director, eDiscovery Review Solutions

Overview

This role involves leadership and oversight of review service offerings across multiple matters and client engagements. The Associate Director ensures consistent, high-quality service delivery and successful fulfillment of client expectations.

Associate Directors support department-level initiatives, provide subject matter expertise, and collaborate with review Directors to drive operational excellence and optimization within the Review Solutions function. They also lead, develop, and mentor Review Senior Managers, Review Managers, and broader review teams.

Responsibilities

• Oversee multiple concurrent review matters and client engagements, ensuring quality, efficiency, and consistency of delivery
• Provide strategic guidance to Review Senior Managers and Managers to ensure adherence to best practices, process consistency, and high-quality outcomes
• Communicate with clients and their counsel as a subject matter expert in review processes and service offerings
• Identify operational risks within projects or workflows and implement mitigation strategies
• Serve as a point of escalation for complex project or client issues and support resolution in coordination with internal and external stakeholders
• Support department-wide initiatives, including workflow improvements, reporting enhancements, and training efforts
• Monitor and manage key performance indicators such as quality, productivity, utilization, and financial metrics

Qualifications

Minimum Education Requirements

• Juris Doctor (JD) degree
• Admission to and good standing in a state bar

Minimum Experience Requirements

• At least 8 years of eDiscovery or law firm experience, either within or outside of the organization

Other Requirements

• Excellent verbal and written communication skills, especially in client communication
• Demonstrated excellence in team leadership, coaching, and development
• Strong proficiency with review databases, including but not limited to Relativity
• Proven problem-solving and decision-making abilities

Compensation & Benefits

Information regarding compensation and benefits is not provided in this description.

Location

Location details are not specified in this description.