Bilingual Personal Injury Case Manager - Law Firm

Overview

This role involves supporting a fast-paced California Personal Injury practice as a bilingual Legal Case Manager. The position requires at least 2–3 years of direct case management experience in a California personal injury law firm, including experience managing the full case lifecycle from intake through pre-litigation settlement or transfer.

Responsibilities

• Case Management: Manage personal injury files from inception through pre-litigation settlement or transfer, maintaining strict deadlines and client communication.
• Claims & Property Damage: Open insurance claims, report claims to carriers, and assist clients with property damage resolution.
• Medical Coordination & Records: Coordinate ongoing client medical care, track treatment milestones, and manage complete medical records and billing requests.
• Lien Management: Open and track medical liens with healthcare providers, health insurance companies, and statutory lienholders.
• File Maintenance: Maintain organized digital files and update client records within case management software.

Requirements

• Experience: Minimum 2–3 years of dedicated experience as a Case Manager (not administrative assistant or receptionist) in a California-based Personal Injury law firm.
• Language Skills: Strong English proficiency required; bilingual (English/Spanish) highly preferred.
• Software: Hands-on experience with Filevine is highly preferred.
• Schedule/Time Zone: Ability to work full-time during standard Pacific Time hours (8:00 AM – 5:00 PM PST).
• Skills: Excellent communication, proactive problem-solving, strong organizational skills, and high attention to detail in high-volume settings.

Compensation & Benefits

• Position Type: Full-time contractor position (40 hours per week)
• Pay Rate: Starting pay rate of $6 per hour, depending on skillset and experience
• Schedule: Monday through Friday, 8:00 AM – 5:00 PM PST

Location

• California (Personal Injury practice)
• Pacific Time (PST) schedule requirement: 8:00 AM – 5:00 PM PST