Bilingual Personal Injury Case Manager - Law Firm

Overview

The organization is seeking an experienced, bilingual Legal Case Manager to support a fast-paced California Personal Injury practice. This is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skillset and experience.

Responsibilities

• Case Management: Manage personal injury files from inception through pre-litigation settlement or transfer, maintaining strict deadlines and consistent client communication.
• Claims & Property Damage: Open insurance claims, report claims to carriers, and assist clients with property damage resolution.
• Medical Coordination & Records: Coordinate ongoing client medical care, track treatment milestones, and manage complete medical records and billing requests.
• Lien Management: Open and track medical liens with healthcare providers, health insurance companies, and statutory lienholders.
• File Maintenance: Maintain organized digital files and update client records in case management software.

Requirements

• Experience: Minimum 2–3 years of dedicated experience as a Case Manager (not administrative assistant or receptionist) in a California-based Personal Injury law firm.
• Claims Lifecycle Exposure: Proven experience managing the full case lifecycle, including opening claims and managing property damage, coordinating medical treatment, retrieving records, and opening medical liens.
• Language Skills: Bilingual (English/Spanish) highly preferred; strong English language proficiency required.
• Schedule/Time Zone: Ability to work full-time during standard Pacific Time hours (8:00 AM – 5:00 PM PST), Monday through Friday.

Preferred Qualifications

• Hands-on experience with Filevine.
• Strong communication, proactive problem-solving, strong organizational skills, and high attention to detail in high-volume settings.

Compensation & Benefits

• Starting pay: $6 per hour, depending on skillset and experience.
• Type: Full-time contractor position (40 hours per week).
• Schedule: Monday through Friday, 8:00 AM – 5:00 PM PST.

Location

• California (supporting a California Personal Injury practice)
• Pacific Time (PST) working hours