Billing Coordinator (Multiple Offices - CA)

Overview

This role manages full-cycle billing for 10 to 15 attorneys and serves as a trusted resource for invoicing, reporting, and financial inquiries. The position emphasizes accuracy, quality, and proactive issue-anticipation, with an ability to analyze billing details and deliver consistently excellent results.

There is only one opening. The organization is considering candidates in California offices including Century City, Los Angeles, Orange County, San Diego (Del Mar), San Diego (Downtown), San Francisco, and Silicon Valley.

Responsibilities

• Prepare invoices according to attorney and client billing guidelines, with careful scrutiny of every line item.
• Communicate effectively with attorneys and staff as the subject-matter expert on billing matters, translating complex billing concepts into clear, actionable guidance.
• Prepare ad-hoc reports with thoughtful analysis of financial and historical data to support decision-making.
• Resolve complex billing issues in collaboration with the Billing Attorney and clients, using sound judgment and creative problem-solving.
• Respond to inquiries with urgency and thoroughness, ensuring each response reflects careful thought.
• Review invoices with meticulous attention to detail to ensure compliance with firm policies and client billing guidelines while questioning anything that does not look right.
• Prioritize and meet aggressive deadlines while handling a high volume of work without sacrificing quality or attention to detail.
• Provide professional customer service and maintain positive working relationships with internal and external contacts; the role requires routine communication with firm attorneys, client contacts, and other personnel both inside and outside the firm.
• Proactively recommend improvements to existing processes and help raise the standard of the team’s work.

Requirements

• Minimum of 3 years of billing experience in a mid-to-large law firm environment.
• Working knowledge of Aderant, Elite, or comparable legal billing software.
• Strong proficiency in Microsoft Outlook, Word, and Excel.
• Excellent written and verbal communication skills with the ability to convey complex billing information clearly and concisely.
• Demonstrated ability to manage competing priorities, meet tight deadlines, and maintain composure under pressure.
• Meticulous attention to detail and a personal standard that does not accept “close enough.”

Preferred Qualifications

• Experience with e-billing platforms such as BillBlast, Collaborati, CounselLink, Legal Tracker, or similar systems.
• Bachelor’s Degree.
• Strong analytical and problem-solving skills with the ability to interpret data and draw meaningful conclusions.

Education

• Required: High School Diploma
• Preferred: Bachelor’s Degree

Computer/Software Knowledge

• Required: Aderant/CMS, Elite, or comparable legal billing software; Microsoft Outlook, Word, and Excel.

Compensation & Benefits

• California salary range: $36.00 - $46.00 per hour.

Location

• California offices including Century City, Los Angeles, Orange County, San Diego (Del Mar), San Diego (Downtown), San Francisco, and Silicon Valley.
• Assigned to the nearest office with eligibility for remote work.
• Indoor professional office setting in a high-rise building.
• Occasional overtime as workload demands during peak billing periods.

Additional Information

• Qualified applicants with criminal histories will be considered in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Equal opportunity employer; does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, national or ethnic origin, ancestry, citizenship, age, marital status, protected medical condition, physical or mental disability, veteran status, or any other characteristics protected by law.