Case Manager - Pacific Time Hours

Overview

This role involves case management within a pre-litigation legal operations team, focused on keeping personal injury matters moving quickly and comprehensively. You will manage key operational tasks—such as opening claims, coordinating medical record requests, obtaining police reports, and resolving lien issues—so attorneys can work with complete, timely information.

Responsibilities

• Open insurance claims and manage communication with carriers
• Request, track, and follow up on medical records and police reports
• Monitor lien and subrogation issues and ensure timely resolution
• Partner with lead paralegals to help prepare cases for demand drafting
• Identify and fix operational bottlenecks

Requirements

• 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
• Process-driven and detail-oriented
• Effective communication with both clients and attorneys
• Ability to thrive in fast-paced, high-volume environments
• Able to work Pacific Time (PT) business hours

Preferred Qualifications

• Bilingual in Spanish/English (preferred, not required)
• Experience in legal operations or similar case-management workflows

Compensation & Benefits

• $60,000 – $85,000 annual salary + equity
• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• Flexible PTO

Location

Remote work is available. Candidates may work remotely from other time zones but must be available during the required Pacific Time (PT) business hours.