Contract Manager, North America

Overview

The Contract Manager, North America supports business growth by reviewing, drafting, and negotiating commercial and U.S. federal government contracts while managing legal, financial, operational, and compliance risk. This role partners with Sales, Customer Care, Finance, Operations, Legal, Compliance, and other stakeholders to provide practical, timely guidance, strengthen contract governance, and improve the end-to-end contracting process.

This position also serves as a key resource for U.S. federal contracting matters, including interpretation of applicable Federal Acquisition Regulation (FAR) and agency supplement requirements, management of required clauses and flow-downs, and support for audit-ready contract administration.

Location

This role can be on-site in Davidson, NC or remote.

Responsibilities

• Review, draft, revise, and negotiate a broad range of customer-facing agreements, including sales contracts, master agreements, purchase orders, non-disclosure agreements, amendments, and other commercial documents; enable growth while appropriately managing risk.
• Lead contract review for U.S. federal, state, and municipal government customers by evaluating solicitations, representations and certifications, contract terms, and applicable FAR, Defense Federal Acquisition Regulation Supplement (DFARS), and other agency-specific requirements.
• Identify, interpret, and coordinate required government contract clauses and subcontract flow-downs; partner with Legal, Compliance, Cybersecurity, Finance, Supply Chain, Trade Compliance, Quality, and Operations to confirm obligations are understood and executable.
• Advise business partners on federal contracting risks and requirements, including compliance, records, audits, government property, intellectual property and data rights, cybersecurity, domestic sourcing, pricing, changes, claims, disputes, and closeout, as applicable to the contract.
• Partner directly with customers and internal stakeholders to negotiate legal terms, resolve contract issues, communicate status, and drive timely decisions and approvals in accordance with company policy and delegated authority.
• Maintain and continuously improve standard contract templates, playbooks, clause libraries, policies, approval workflows, and contract management materials for both commercial and government contracting.
• Develop and deliver practical training for Sales and other customer-facing teams on contract review requirements, risk identification, escalation protocols, federal contract obligations, and compliant contract administration.
• Use data, operating rhythms, and continuous improvement methods to strengthen cycle time, visibility, consistency, recordkeeping, and audit readiness across the contract lifecycle; support disputes, investigations, and corrective actions when needed.

Requirements

• Bachelor’s degree or equivalent relevant experience, with 3 or more years of experience reviewing and negotiating commercial contracts, government contracts, or related legal terms and conditions.
• Working knowledge of contract law and demonstrated ability to interpret complex contractual requirements, assess risk, and translate legal concepts into practical business guidance.
• Experience supporting U.S. federal, state, and municipal contracts or subcontracts, including familiarity with FAR requirements.
• Strong written and verbal communication, organization, and stakeholder management skills, with the ability to manage confidential information and multiple priorities in a fast-paced, matrixed environment.
• Proficiency with Microsoft Office, including Word and Excel, and experience using contract lifecycle management, ERP, or related business systems.

Preferred Qualifications

• Experience supporting a manufacturer, industrial business, or other complex, matrixed organization.
• Juris Doctor, paralegal credential, contracts certification, or other relevant advanced education or certification.

Compensation & Benefits

• Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.