Contract Specialist

Overview

This is a remote work-from-home position.

The organization is seeking a Contract Specialist to support the Contracts and Procurement team. This role helps manage risk across a broad range of commercial and corporate agreements in a fast-paced, global environment. Responsibilities include managing low-risk contracts through the full contract lifecycle, supporting vendor onboarding, and administering the contract lifecycle management (CLM) system.

Work hours require flexibility to accommodate time zones of international stakeholders when necessary.

Responsibilities

• Manage low-risk, low-dollar contracts through the full contract lifecycle in accordance with organizational standards and service requirements.
• Administer and maintain the contract lifecycle management (CLM) software system.
• Assist the contracts team with writing summaries, gathering information, and obtaining W-8 and W-9 forms from potential vendors.
• Ensure all logo agreements are approved by the marketing team.
• Maintain contract file storage in accordance with established policies and procedures.
• Contribute to internal training and education on the contract lifecycle and contracting processes.
• Manage CLM support tickets, troubleshoot user issues, and escalate when appropriate.
• Support CLM system training and provide ongoing guidance to business users.
• Support continuous improvement, testing, enhancement, and documentation of CLM workflows and processes.
• Provide administrative support to the department as needed.
• Provide backup support for the Procurement Specialist when necessary.
• Complete ad hoc reports, tasks, and projects as required.

Requirements

• 3+ years’ experience in contract administration, procurement, or business operations.
• Working knowledge of contract principles, terms, and the contract lifecycle.
• Exceptional organizational skills and attention to detail, with the ability to manage a high volume of contracts and deadlines.
• Strong administrative skills.
• Excellent customer and stakeholder service skills for both internal business users and external vendors.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Experience with a contract lifecycle management (CLM) system, including system administration or user support, highly preferred.

Preferred Qualifications

• Experience supporting CLM system administration or end-user support.

Education

• Bachelor’s degree or related equivalent work experience.

Physical Requirements

• Ability to work flexible and/or extended hours as needed to accommodate team members and stakeholders in multiple time zones.
• Willingness and ability to travel, domestically and internationally, without restrictions, 0–5% per year.
• Ability to sit for prolonged periods and work at a desk using a computer.

Compensation & Benefits

Compensation is part of a broader Total Rewards philosophy aimed at attracting, motivating, and retaining talent. Compensation ranges are based on the associate’s primary work location.

Because this role may be filled in more than one country, applicable ranges are:

• For US applicants: USD 66,600–84,900 annually
• For Canada applicants: CAD 57,900–73,800 annually

Additional compensation may include performance-based bonus opportunities, remote work flexibility, and a comprehensive rewards package focused on wellbeing and growth. Specific details are shared by a Talent Acquisition Business Partner during the interview process.

Location

Remote work-from-home. Compensation ranges are based on primary work location (US or Canada).