Overview
This role involves owning and coordinating the end-to-end contract lifecycle for assigned opportunities, ensuring contracts progress efficiently, compliantly, and with clear stakeholder alignment. You will partner across Commercial, Legal, Finance, Procurement, IT, Customer Success, and customer-facing teams to drive contract execution excellence from intake through execution.
Responsibilities
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Drive contract lifecycle execution
- Own assigned contracts from intake through execution as the operational lead throughout the contract lifecycle.
- Coordinate contract-related deliverables, approvals, milestones, and stakeholder activities to support timely execution.
- Monitor contract progress, proactively identify risks, and remove barriers that could delay execution.
- Maintain accountability for contract momentum so opportunities continue advancing toward completion.
- Provide visibility into contract status, key risks, open items, and next steps.
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Lead cross-functional coordination
- Serve as the primary point of coordination between Commercial, Legal, Procurement, Finance, IT, Customer Success, and other business stakeholders.
- Facilitate meetings, discussions, approvals, and decision-making processes required for contract execution.
- Coordinate communications with customers and external stakeholders when required.
- Build collaborative relationships that accelerate issue resolution and improve stakeholder alignment.
- Influence outcomes and drive progress without direct authority.
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Ensure contract governance & compliance
- Promote adherence to approved contract templates, clause libraries, policies, and governance standards.
- Route non-standard terms, contractual exceptions, and deviations to appropriate Legal and leadership resources.
- Ensure all required approvals are obtained, documented, and auditable.
- Maintain complete and accurate contract records throughout the contracting process.
- Support audit readiness and compliance with corporate contracting policies and procedures.
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Manage workflow and operational risk
- Monitor contract portfolios for bottlenecks, delays, workflow challenges, and execution risks.
- Escalate issues proactively to minimize impact on timelines and business objectives.
- Manage action items and stakeholder follow-through to maintain deal velocity.
- Support overall contract pipeline health through accurate tracking, reporting, and operational discipline.
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Maintain systems and data integrity
- Manage contract documentation, communications, milestones, and data within Agiloft and other approved business systems.
- Ensure contract records are complete, current, and consistently maintained.
- Support reporting needs related to contract execution, cycle times, and operational performance.
- Champion data integrity, process discipline, and system adoption across contract activities.
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Contribute to continuous improvement
- Identify recurring challenges, process inefficiencies, and opportunities to improve contract lifecycle performance.
- Recommend and support workflow improvements that reduce cycle times and increase operational effectiveness.
- Partner with cross-functional teams to implement best practices and standard operating procedures.
- Support adoption of contract management technologies and process optimization initiatives.
Requirements
- Minimum Qualifications
- 3–7 years of experience in contract administration, contract management, legal operations, procurement, sales operations, deal desk, project coordination, or a related business function.
- Experience coordinating complex workflows involving multiple stakeholders and business functions.
- Experience working with Contract Lifecycle Management (CLM) systems, CRM platforms, or workflow automation tools.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
- Strong organizational, project management, and prioritization skills.
- Excellent written and verbal communication skills with the ability to interact effectively across all organizational levels.
- Strong analytical and problem-solving abilities with a proactive approach to issue resolution.
- Demonstrated ability to manage multiple priorities while maintaining exceptional attention to detail.
- Ability to maintain accurate documentation, reporting, and compliance records within enterprise systems.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Legal Studies, Finance, Operations, Healthcare Administration, or a related field; equivalent experience will also be considered.
- Experience supporting commercial contracts, customer-facing agreements, software/SaaS contracts, healthcare contracts, or procurement agreements.
- Experience working within regulated industries or highly governed business environments.
- Familiarity with contract review processes, governance frameworks, approval workflows, and compliance requirements.
- Experience with Agiloft or similar CLM platforms.
- Experience with Salesforce or comparable CRM systems.
- Experience supporting operational excellence, process improvement, or business transformation initiatives.
Compensation & Benefits
- Base compensation: $22.00 to $38.00
- Actual compensation may vary based on factors including location, education, experience, and skillset.
- Comprehensive benefits package includes medical, dental and vision plans covering eligible US employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and paid time off.
Location & Working Conditions
- Primarily remote office-based work environment.
- Regular collaboration with cross-functional teams across multiple time zones.
- Occasional participation in meetings outside standard business hours based on business needs.
- Ability to manage multiple projects, priorities, and stakeholder relationships simultaneously.
Other
- Drug screen: Not Required