Contracts Specialist (Remote, EST)

Overview

A Contract Specialist role is available within the Commercial Support team. This position is responsible for the preparation, review, delivery, and finalization of customer sales contracts in accordance with US SSU policies and guidelines. The role is a key resource in completing contract documents for SSU Field Sales Teams.

Responsibilities

• Serve as the main point of contact for review of customer paper and nonstandard customer requested changes; coordinate with Legal, Finance, and other teams to resolve requested changes.
• Maintain and oversee agreement templates used by the Commercial Support team to ensure accuracy and consistency of terms and conditions.
• Draft and review limited contract content under the guidance of an attorney; review and approve draft language prepared by other Commercial Support team members.
• Manage workflow of customer contracts to ensure timely processing.
• Maintain electronic agreements and supporting documents.
• Build broad knowledge of Sales teams and their products/services through contract preparation and formal/informal learning opportunities.
• Prepare customer agreement forms (e.g., Master agreements, purchase agreements, amendments, and other customer correspondence) under limited supervision while identifying potential risks associated with terms and conditions.
• Manage own workload to meet customer performance expectations; proactively engage the business team to complete the contract renewal cycle.
• Use business acumen to identify solutions that address customer concerns while aligning with organizational business objectives.
• Identify and assist with implementation and communication of new contract processes as appropriate.
• Provide customer support for routine internal questions and inquiries.
• Recommend, utilize, and interpret advanced data to present documentation and analysis, and resolve complex problems.
• Establish and cultivate an extensive network of support to facilitate assignment completion.
• Support special projects as needed.

Required Knowledge, Skills, and Abilities

• Proven experience working on Sales-related contracts, including an understanding of contract language and its impact.
• Ability to apply knowledge of business concepts, procedures, practices, and/or develop technologies or processes.
• Ability to work cross-functionally across all organization levels, including with upper management.
• Strong business acumen and the ability to exercise sound business judgment.
• Ability to solve complex problems, provide solutions, and troubleshoot issues.
• Ability to work in a high-paced environment handling multiple tasks simultaneously while maintaining confidentiality of project, legal, and business information at all times.
• Strong written and oral communication skills and strong command of English (grammar, punctuation, and editing).
• Time management skills and ability to handle high volume requests.
• Excellent organizational skills to maintain file order and prioritize work.
• High attention to detail and consistent production of high-quality work product under tight deadlines.
• Exposure to CRM tools, SharePoint, Microsoft Teams, contracting software, and/or SAP preferred.
• Proficient in Microsoft Word, Excel, Outlook, Adobe Acrobat Pro, and PowerPoint.

Minimum Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Minimum 3 years of related work experience.

Preferred Qualifications

• Paralegal Certificate.
• Experience in the Pharmaceutical / Medical Device industries.

Internal and External Contacts / Relationships

• Work with all levels of management and the Field organization.
• Interact with external customers and internal departments such as Legal, Customer Service, and Finance.

Environmental / Safety / Physical Work Conditions

• Ensure environmental consciousness and safe practices are exhibited in decisions.
• Use of computer, telephone equipment, and other office devices to complete assignments.
• May work extended hours during peak business cycles.

Compensation & Benefits

• Salary range: $78,000–$98,000 per year depending on experience and location + 8% STIP
• Health, Dental, and Vision insurance
• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Health and Dependent Care Flexible Spending Accounts
• Commuter Benefits
• Parental and Caregiver Leave
• Tuition Reimbursement

Location

Location is not specified in the posting. Compensation varies by experience and location.