Contracts Specialist (Remote, EST)

Overview

This position is a Contract Specialist role within the commercial support team, responsible for the preparation, review, delivery, and finalization of customer sales contracts in accordance with US SSU policies and guidelines. The role supports the completion of contract documents for SSU Field Sales Teams.

Responsibilities

• Serve as the main point of contact for review of customer paper and nonstandard customer requested changes; liaise with Legal, Finance, and other teams as needed to reach resolution.
• Maintain and oversee agreement templates used by the Commercial Support team to ensure accuracy and consistency of terms and conditions.
• Draft and review limited contract content under the guidance of an attorney; review and approve draft language prepared by other Commercial Support team members.
• Manage workflow of customer contracts to ensure timely processing.
• Maintain electronic agreements and supporting documents.
• Develop broad knowledge of Sales teams and their products/services through contract preparation and formal and informal learning opportunities.
• Prepare various customer agreement forms (e.g., Master agreements, purchase agreements, amendments, and other customer correspondence) under limited supervision while identifying potential risks associated with terms and conditions.
• Manage own workload to meet customer performance expectations; proactively engage business teams to complete the contract renewal cycle.
• Use business acumen to identify solutions addressing customer concerns while aligning to business objectives.
• Identify and assist with implementation/communication of new contract processes as appropriate.
• Provide customer support for routine questions and inquiries received from internal clients.
• Recommend, utilize, and interpret advanced data; present documentation and analysis; resolve complex problems.
• Establish and cultivate an extensive network of support to facilitate completion of assignments.
• Complete special projects as needed.

Required Knowledge, Skills, and Abilities

• Proven experience working on Sales-related Contracts and understanding contract language and its impact.
• Applies knowledge of business concepts, procedures, and practices and/or develops technologies or processes.
• Ability to work cross-functionally across all levels in the organization, including with upper management.
• Strong business acumen and ability to exercise good business judgment.
• Ability to solve complex problems and provide solutions; troubleshoot issues.
• Ability to work in a high-paced environment handling multiple tasks simultaneously while maintaining confidentiality of project, legal, and business information.
• Strong written and oral communication skills; strong command of the English language (grammar, punctuation, and editing).
• Time management skills to handle high volume requests.
• Superior organizational skills to maintain file order and prioritize work.
• Excellent attention to detail and ability to produce a high-quality work product under tight deadlines.
• Exposure to CRM tools, Sharepoint, Microsoft Teams, contracting software, and/or SAP preferred.
• Proficient in Microsoft Word, Excel, Outlook, Adobe Acrobat Pro, and PowerPoint.

Minimum Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Minimum 3 years of related work experience.
• Paralegal Certificate preferred.
• Experience in the Pharmaceutical / Medical Device industries strongly preferred.

Internal and External Contacts/Relationships

• All levels of management and the field organization.
• External customers and departments such as Legal, Customer Service, and Finance.

Environmental / Safety / Physical Work Conditions

• Ensures environmental consciousness and safe practices are exhibited in decisions.
• Use of computer and telephone equipment and other related office accessories/devices to complete assignments.
• May work extended hours during peak business cycles.

Compensation & Benefits

• Salary range: $78,000–$98,000 per year depending on experience and location + 8% STIP.
• Health, Dental, and Vision insurance benefits
• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Health and Dependent Care Flexible Spending Accounts
• Commuter Benefits
• Parental and Caregiver Leave
• Tuition Reimbursement

Equal Opportunity Statement

The organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.