Contracts Specialist, Senior

Overview

This role is a full-time, hands-on Senior Contracts Specialist position within the Legal team, responsible for managing the full lifecycle of commercial agreements—from intake and review through redlining, execution support, tracking, and repository maintenance. The role supports a global sales organization and requires occasional flexibility outside standard US business hours to accommodate colleagues and customers in EMEA and APAC time zones (estimated a few times per month) for time-sensitive transactions and negotiations.

Responsibilities

• Serve as the primary administrator and power user of the organization’s CLM system (currently Linksquares), ensuring accurate configuration, up-to-date settings, and full adoption across the contracts function.
• Identify and implement AI-powered workflows, automation tools, and process improvements to increase throughput, reduce cycle times, and improve contract quality and visibility.
• Develop and maintain standard operating procedures covering contract intake, review, negotiation, execution, and post-signature compliance.
• Partner with the Deal Desk to ensure order documentation is accurate, complete, and executed on time (including Order Documents, SOWs, and related attachments).
• Prepare fully negotiated agreements for execution by authorized signatories; the role does not carry independent authority to bind the organization contractually.
• Act as a resource to the sales team on standard contract terms and processes, supporting deal velocity while maintaining quality.
• Maintain and continuously improve the contracts repository, ensuring executed agreements and amendments are properly organized, tagged, and searchable.
• Enforce CLM data hygiene standards, including metadata completeness, renewal and expiration date tracking, and counterparty information accuracy.
• Generate reports and dashboards from the CLM system to provide Legal and Finance leadership with visibility into contract status, obligations, and upcoming renewals.
• Review, redline, and negotiate customer-proposed NDAs/MNDAs and other standard commercial agreements using established playbooks and positions.
• Review customer-proposed redlines to standard contract templates, including SaaS Agreements, on-premises software agreements, SOWs, and Order Documents.
• Triage incoming contractual and legal issues; resolve routine matters independently and escalate non-standard or high-risk issues to the VP of Legal with clear context and a recommended path forward.
• Maintain a tracking system for non-standard contractual commitments and exceptions granted to customers, proactively alerting internal stakeholders to obligations requiring action or monitoring.
• Complete customer vendor onboarding forms, security questionnaires, and procurement questionnaires; coordinate with Security, IT, Finance, and other internal teams to compile accurate responses.
• Support responses to RFPs, RFIs, and similar procurement processes, focusing on legal, commercial, and contractual components.

Requirements

• 7+ years of hands-on commercial contracts experience in a technology company, law firm, or legal operations environment, including demonstrated experience managing SaaS or software licensing agreements.
• Deep familiarity with standard commercial contract structures, including SaaS agreements, on-premises software licenses, NDAs/MNDAs, SOWs, and order documents; ability to identify, explain, and resolve common negotiation points without attorney supervision.
• Working knowledge of data privacy concepts relevant to commercial agreements, including GDPR and CCPA, and standard DPA structures is required.
• Hands-on experience administering or operating within a CLM platform (e.g., Linksquares, Ironclad, Conga, DocuSign CLM, Icertis, or equivalent).
• Demonstrated experience using AI tools to improve contracts workflows, including the ability to articulate specific tools used and measurable outcomes achieved.
• Exceptional written and verbal communication skills, with the ability to articulate contractual positions clearly and professionally to customers and internal stakeholders.
• Proven ability to work independently, prioritize effectively under pressure, and exercise sound judgment on when to escalate.
• Meticulous attention to detail in contract review, data entry, and obligation tracking.

Education & Experience

• Bachelor’s degree required.
• Paralegal Certificate from an ABA-approved program or equivalent professional certification strongly preferred.
• Experience at a fast-paced B2B SaaS company or enterprise software vendor is a plus.
• Experience supporting or collaborating directly with a sales deal desk in an enterprise B2B environment is a plus.
• Experience completing security questionnaires, vendor questionnaires, and RFPs for enterprise technology prospects is a plus.

Compensation & Benefits

• Base salary range: $100,000 – $140,000 annually, depending on relevant experience, skills, education, and work location.
• Final compensation determined on a case-by-case basis and may vary based on qualifications and alignment with the role.
• Medical, dental, and vision for employees and their dependents.
• Life and disability insurance.
• Flexible spending accounts.
• 401k match.
• Career-growth opportunities.
• Flexible time and paid time off benefits, including “aPriori days” and more.

Location

Remote, USA (Eastern Time Zone preferred). Occasional flexibility outside standard US business hours is required a few times per month to support colleagues and customers in EMEA and APAC time zones.