Court Reporting Support Specialist

Overview

This role provides real-time reporting support to court reporters before, during, and after remote legal proceedings. Responsibilities include monitoring active proceedings, assisting with basic technical troubleshooting, supporting operational workflows, and helping ensure accuracy, confidentiality, and the integrity of the record.

Responsibilities

• Support court reporters before, during, and after remote legal proceedings
• Provide real-time operational support and basic technical troubleshooting
• Monitor active proceedings and help identify and resolve potential service issues
• Review proceeding documentation and assist with incident follow-up
• Support reporter onboarding, training, and ongoing operational guidance
• Collaborate with internal teams to keep reporting operations running smoothly

Requirements

• AAERT CER or CDR certification
• Active notary commission
• Remote oath authorization, such as RON, or the ability to obtain required authorization
• Relevant court reporting or legal industry experience
• Reliable high-speed internet, a private workspace, and appropriate equipment for remote work

Preferred Qualifications

• Organized, detail-oriented, and comfortable managing multiple priorities
• Calm, solutions-focused approach in a fast-paced environment
• Tech-savvy with comfort troubleshooting digital platforms
• Clear and professional communication
• Ability to use sound judgment and know when to escalate an issue
• Understanding of the importance of accuracy, confidentiality, and protecting the integrity of the record

Compensation & Benefits

• Competitive pay
• Healthcare
• 401(k)
• Paid time off

Location

• Full-time, primarily remote position
• Consistent availability during scheduled working hours is essential due to support of live legal proceedings
• Some evening or weekend work and limited travel may be required based on business needs