Overview
This full-time remote contractor role supports immigration-focused legal teams through research, document preparation, case coordination, and administrative case management. The position is not an attorney role and requires strict adherence to unauthorized practice of law (UPL) limitations, with mandatory escalation to licensed attorneys when legal issues arise.
Responsibilities
- Research and analyze updates in immigration policies and regulations.
- Draft and proofread legal documents, including cover letters, immigration forms, and client declarations.
- Prepare discovery responses, review objections, and collect documents from clients.
- Organize and prepare case materials for attorney review and hearings.
- Schedule and coordinate client meetings, both in person and by phone.
- Conduct document and factual research to support case development.
- File court documents and track case deadlines.
- Communicate with USCIS and deportation officers to follow up on case statuses and pending requests.
- Maintain accurate and up-to-date records in the internal case management system.
Required Qualifications
- 3+ years of experience as a paralegal, preferably in immigration law.
- Bachelor’s degree preferred; equivalent experience will be considered.
- Strong analytical, problem-solving, and interviewing skills.
- Close attention to detail and ability to manage confidential information.
- Excellent written and verbal communication skills.
- Proficiency in legal and case management software.
- Advanced knowledge of Microsoft Office Suite.
- Ability to work collaboratively with attorneys in a dynamic, high-volume environment.
Preferred Qualifications
- Bachelor’s degree preferred (or equivalent experience will be considered).
Technical Requirements
- Computer:
- Intel i5 (8th Gen+) or AMD Ryzen 5 (3000+), or Mac M1+
- Minimum 8 GB RAM and 256 GB SSD
- Operating Systems: Windows 11 or macOS
- Monitors: Two screens required
- Headset: USB wired or wireless
- Internet: Wired connection, at least 20 Mbps
Key Performance Indicators (KPIs)
- Mail Outs (40% Weight)
- Definition: Mail-outs measure the number of mail-outs completed by the paralegals.
- Formula: Number of Mail Outs / Number of Mailout Target
- Target: Meet or exceed weekly/monthly goals
- Analysis: Assesses efficiency and effectiveness in processing and completing mailouts.
- Error Rate% (10% Weight)
- Definition: Percentage of errors or mistakes made in work.
- Formula: (Number of Rejections / Total Number of Mailouts) * 100
- Target: <10%
- Analysis: Evaluates accuracy and quality with the goal of minimizing errors.
- QA (Quality Assurance) (10% Weight)
- Definition: Number of QA reviews conducted and associated feedback provided.
- Formula: Number of QA Line items met / Overall Form
- Target: >88%
- Analysis: Evaluates quality through QA review.
- Task Aging Bucket (40% Weight)
- Definition: Percentage of tasks assigned that fall into aging categories (e.g., 10–30 days).
- Formula: (Number of Tasks in Specific Aging Bucket / Total Number of Tasks) * 100
- Target: >90% 1–30 Days+
- Analysis: Tracks timeliness and efficient task management.
Work Environment
- Full-Time Contractor
- Remote
Salary & Benefits
- Salary: DOE per hour; 40 hours per week.
- Benefits:
- Paid Time Off
- Mental Health Days
- Office Holidays
Location
Physical Demands
- Primarily sedentary work.
- Ability to sit for extended periods while using a computer, phone, and other office equipment.
- Ability to handle typing and data entry tasks efficiently.
Non-Attorney Role Disclosure & Limitations of Duties
This position is not an attorney role. The individual hired for this position is not licensed to practice law and may not provide legal advice or legal representation under any circumstances.
Mandatory Escalation to Attorney
Immediately escalate the matter to a licensed attorney if any of the following occurs:
- A client asks any legal question.
- A client asks whether they “qualify” or “should apply.”
- A client asks about risks, timelines with legal implications, or likelihood of success.
- A case involves criminal history, prior removal, unlawful presence, fraud/misrepresentation, prior denials, or complex facts.
- A client requests interpretation of a Request for Evidence (RFE), Notice of Intent to Deny (NOID), or other government notice.
- A client expresses confusion about legal advice previously given.
- Any situation arises where the staff member is unsure whether the response would constitute legal advice.
Compliance Statement
- Unauthorized practice of law (UPL) is strictly prohibited.
- Violation of these limitations may result in disciplinary action, up to and including termination of employment.
- All non-attorney staff are required to acknowledge in writing that they understand and agree to comply with these restrictions as a condition of employment.
Equal Opportunity Employment
The employer is an equal opportunity employer and is committed to building a diverse and inclusive organization. Discrimination and harassment of any kind are prohibited based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, or any other protected characteristic.
Disclaimer
By applying, you agree that the organization utilizes a live monitoring system for work activities to ensure productivity, security, and compliance with company policies, and that you consent to be monitored during working hours.