Director, Kroll Settlement Administration

Overview

This role involves supporting settlement administration services for class action, mass tort, regulatory remediation, and government claims administration. The position requires drafting and reviewing legal declarations, notices, claim forms, and related documents to ensure accuracy and compliance with court orders and settlement agreements. The role also includes quality assurance of notices and websites, coordination with legal teams and project teams, and serving as a liaison between business development and client services to ensure consistency and completeness of case documentation prior to assignment.

Responsibilities

• Draft and review declarations and affidavits, ensuring adherence to preapproved templates and accuracy of case statistics and timelines.
• Review and edit "long form" and "short form" notices for dissemination, verifying all dates and timelines against settlement agreements, court orders, and case management databases.
• Review draft settlement websites to confirm all relevant documents and tabs are posted, test online claim forms for proper functionality and data import.
• Draft claim forms based on settlement agreements or other provided documents.
• Coordinate drafting and sending of Class Action Fairness Act (CAFA) notices in collaboration with project teams and defense counsel.
• Review proposals and initial case documents to ensure consistency in scope, volumes, and rates; identify missing information and coordinate resolution with business development prior to case assignment.
• Prepare initial draft of case kick-off documents, noting potential issues before hand-off to client services teams.

Requirements

• Bachelor’s degree or equivalent combination of education and professional experience.
• Minimum of 3 years’ experience in legal services, financial services, or corporate compliance preferred.
• Proven experience working with legal documentation in a professional setting.
• Exceptional organizational skills with the ability to manage large volumes of data and complex documentation.
• Meticulous attention to detail and strong focus on accuracy.
• Ability to follow structured workflows and meet tight deadlines consistently.
• Proficiency in Microsoft Excel, Word, and document management systems.
• Familiarity with court or public record systems such as PACER, ECF, or similar platforms is preferred.
• Excellent written communication skills with the ability to draft, edit, and proofread formal documents and professional correspondence.
• Experience conducting legal or case-related research and extracting relevant docket or case information.
• Demonstrated discretion and professionalism in handling confidential or sensitive materials.
• Ability to coordinate effectively with cross-functional teams and external stakeholders.
• Skilled in tracking project milestones, monitoring deliverables, and ensuring deadlines are met.
• Adaptable and comfortable working in a fast-paced, high-pressure environment with evolving priorities.
• Strong interpersonal communication skills to liaise with internal departments, legal counsel, and clients.

Compensation & Benefits

• Salary range: $100,000 to $150,000.
• Comprehensive medical, dental, and vision insurance plans.
• Generous paid time off (PTO), paid company holidays, and parental/family leave.
• Life insurance, short- and long-term disability coverage, and accident protection.
• Competitive salary structures with performance-based incentives and merit-based compensation reviews.
• 401(k) retirement plans with company matching.

Note: Benefits may vary by region, department, and role.

Location

This position is based in the United States. Specific location details are provided during the recruitment process.

The organization is an equal opportunity employer and considers all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age, or disability.