eDiscovery Project Manager

Overview

This Project Manager role involves high-level management, delegation, and execution of day-to-day e-discovery project tasks. The position reports to the PM Project Director team and requires concurrently managing multiple projects of varying complexity.

The Project Manager partners with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to support successful completion of e-discovery matters. The role also includes mentoring, training, and delegating to members of the project team.

Responsibilities

Management of Projects

• Provide end-to-end oversight of multiple discovery matters and serve as the primary client point of contact.
• Offer expertise and consultative guidance on data collections, processing, review workflows, analytics, and production/export deliverables.
• Create and maintain project schedules and reporting, including defining activities, sequencing, dependencies, work effort, duration, and associated resource requirements.
• Develop and manage relationships with internal teams.
• Define, articulate, implement, and monitor quality standards for all project deliverables.
• Plan and manage internal and external project communications to ensure effective exchange of project information and deliverables.
• Serve as an expert on the organization’s review platforms and proprietary offerings.
• Forecast, track, and manage project budgets.
• Oversee multiple concurrent projects successfully.
• Generate and distribute reporting metrics and other identified KPIs on a regular basis as needed for each project.
• Build strong client relationships through collaborative, consultative service.

Support of Team and Colleagues

• Maintain knowledge of, and be able to speak competently to, all service offerings.
• Participate in business development activities with existing and new clients (in conjunction with GRO/SCS), such as sales presentations, QBRs, or other account-level meetings and/or reporting.
• Mentor and guide junior members of a portfolio team to support successful relationships with both the client and the Project Management team.

Qualifications

• BA/BS degree or minimum 3 years in the litigation support / legal industry.
• 3 years of experience using the Relativity platform or equivalent eDiscovery tools.
• Willingness to travel.
• Demonstrated experience managing multiple concurrent projects involving cross-functional teams within budgetary and schedule constraints.
• Demonstrated experience coordinating project work and resources with global resources.
• Demonstrated ability to manage client expectations and maintain client satisfaction.
• Proactive approach to problem-solving and ability to anticipate client needs.
• Ability to confront unexpected problems quickly and effectively.
• Availability for a flexible schedule driven by client requirements that will periodically exceed a standard 40 hour work week depending on project needs.
• Strong teamwork, communication (written and oral), client management, and interpersonal skills.
• Demonstrated ability to manage project teams, including teams of supporting project managers.

Compensation & Benefits

• Not specified in the provided job description.

Location

• Remote (as indicated by “#LI-Remote”).