Overview
This role supports the Legal Department with B2B collections and commercial account recovery, including workstreams tied to litigation. The position manages delinquent commercial and third-party collection accounts and coordinates collection efforts with attorneys and courts while ensuring compliance with applicable federal, state, and local regulations.
This is a remote/telecommuting position.
Responsibilities
- Manage a portfolio of delinquent commercial and third-party collection accounts
- Perform skip tracing and investigative research to locate debtors and assets
- Review account documentation and legal records to determine appropriate collection strategies
- Communicate with businesses, attorneys, debtors, and authorized representatives regarding outstanding obligations
- Negotiate payment arrangements, settlements, and resolutions within established authority guidelines
- Monitor legal accounts through various stages of the litigation process, including judgments, garnishments, levies, and post-judgment recovery efforts
- Prepare and maintain detailed documentation of collection efforts and legal actions
- Review court filings, judgments, liens, and other legal documents related to account recovery
- Meet or exceed established collection and recovery goals
- Maintain accurate account records within collection management systems and databases
Requirements
- Minimum 3 years of legal collections experience
- Minimum 3 years of experience collecting commercial accounts
- Experience managing third-party collection accounts within a legal or agency environment
- Working knowledge of litigation processes, judgments, garnishments, liens, and post-judgment collections
- Strong understanding of collection laws and regulatory requirements
- Experience negotiating settlements and payment arrangements
- Proficiency with collection software, legal databases, and Microsoft Office applications
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to handle sensitive and confidential information
Preferred Qualifications
- Negotiation and conflict resolution
- Legal and regulatory compliance
- Analytical problem-solving
- Professional judgment
- Time management and prioritization
- Attention to detail
- Relationship management
- Results-oriented mindset
Compensation & Benefits
- $22k–40k base salary per year plus commissions between 5–18.5%, depending on experience
- Minimal cost to employee for employee health care benefits; Health, Dental, and Vision insurance coverage
- Paid Time Off (PTO) – 18 days in the first year
- Paid Holidays without a waiting period
- 401(k) plan
Equal Opportunity Employer
Equal opportunity employer. Employment decisions are made without discrimination based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.