IP Billing Support Coordinator

Overview

This role provides comprehensive administrative client billing support to the organization’s clients.

• Remote work: 100% remote flexibility.

Responsibilities

• Manage the billing process, including time capture, data review and correction, final submission to meet all firm-required deadlines, maintenance of billing records, and research of disputes and discrepancies.
• Process bills in accordance with established client and firm guidelines, including consistency of styles for individual billing partners.
• Review draft bills to ensure completeness and accuracy, including client-specific work codes and rate structures.
• Verify billing rates prior to preparing client bills, and perform tasks related to requests for transfer of fees and/or client charges.
• Identify billing issues and/or problems and work with billing attorneys to resolve them.
• Coordinate with billing attorneys on all monthly pre-bills and necessary revisions.
• Assist with client communications related to billing, cash receipts, collections, and ad-hoc reporting; analyze client invoices and provide forecasts for planned work; process changes and refunds as needed.
• Coordinate with clients to set up e-billing matters, including rates and submission processes.
• Collaborate with outside vendors to ensure invoices are received, processed, and included on the client invoice.
• Work with billing attorneys and coordinate collection efforts with clients.

Requirements

• Minimum of two years of prior relevant work experience within a law firm or professional services environment (required); legal accounting and/or billing experience strongly preferred.
• Computer aptitude, including experience with Windows Operating System, Microsoft Office applications (including Excel and Outlook), and an enterprise accounting system such as Elite or Aderant.
• Proficiency in the use of document management systems.
• Ability to efficiently proof and edit (using edit marks) non-routine correspondence, reports, and tables for typographical errors and sentence structure.
• Ability to perform basic mathematical and percentage calculations.
• Thorough understanding of accounts receivable and collection policies, procedures, and controls.
• Strong focus on client service and responsiveness, with strong time management skills.
• Ability to exercise discretion and independent judgment, with aptitude for effective and creative problem solving.
• Strong communication skills and ability to interact with individuals at all levels.
• Excellent organizational skills and a meticulous attention to detail.
• Ability to work for more than one person and prioritize assignments.
• Flexibility to work overtime, when needed.

Compensation & Benefits

Pay Range (Washington, DC): $82,000 - $98,000 per year

The range provided is the minimum and maximum salary that the employer in good faith believes at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and location. Additional compensation may include discretionary bonuses and overtime, if eligible. Overtime wages earned will be paid in compliance with applicable law.

Benefits may include:

• Medical, dental, vision, disability, and life insurance
• Flexible spending and healthcare savings accounts
• 401(k) with firm profit share
• Paid time off and firm paid holidays
• Wellness and personal advocacy programs
• Family planning resources and leave programs
• Tuition reimbursement
• Additional benefits, plus detailed orientation upon hire

Location

Washington, DC (remote work available 100% of the time).