Legal AI Advisor

Overview

This role is a Legal AI Advisor position for a remote/hybrid team based in the US, reporting to the Senior Director, Legal AI Consulting.

Legal AI Advisors are practicing or former attorneys who act as trusted advisors to lawyers. The focus is to help customers understand, adopt, and realize value from an AI platform and conversational AI experience built for legal professionals. This role emphasizes driving lawyer adoption of AI at scale—working across the full customer lifecycle at the intersection of legal practice, customer engagement, and product innovation.

Responsibilities

• Engage lawyers as primary users

  • Build trusted relationships with lawyers across law firms, corporate legal teams, service providers, and public sector organizations
  • Understand customer workflows, pain points, and opportunities for transformation
  • Engage confidently with partners, associates, and in-house counsel

• Drive pre-sales and adoption conversations

  • Partner with Pre-Sales Engineers and Account Executives to support discovery, positioning, and solution alignment
  • Lead tailored product demonstrations tied to real legal use cases
  • Help secure adoption outcomes by ensuring lawyers understand and believe in the value of AI solutions

• Enable post-sales adoption and value realization

  • Support onboarding, training, and ongoing engagement to drive sustained usage and adoption
  • Guide customers through workflow transformation and AI integration into legal processes
  • Partner with Customer Success Managers to ensure adoption translates into growth and measurable impact

• Act as voice of the legal customer

  • Provide structured feedback to Product Marketing, Product, and Engineering on customer needs, usability, and adoption barriers
  • Help refine product capabilities to better serve attorney workflows
  • Contribute to playbooks, best practices, and scalable assets for customer engagement

• Bridge legal and technical workflows and knowledge

  • Translate complex AI capabilities into practical, actionable insights for legal professionals
  • Help customers understand how AI products impact specific practice areas and workflows
  • Support internal teams in understanding legal user needs and behaviors

Requirements

• Juris Doctor (JD) and Bar admission
• 3+ years of experience practicing law at a law firm [AmLaw is a plus] and/or in-house legal team (litigation experience preferred)
• Strong understanding of legal workflows and challenges faced by lawyers
• Excellent communication and presentation skills, including the ability to engage both legal and executive audiences
• Curiosity about AI and its potential to transform legal work
• Hands-on experience with legal AI tools, including Relativity aiR
• First-hand knowledge of litigation workflows

Preferred Qualifications

• Experience in client-facing roles (e.g., client advisory, legal tech, or business development)

Compensation & Benefits

This position is eligible for total compensation, including a competitive base salary, an annual performance bonus, and long-term incentives.

• Expected salary range: $152,000 to $228,000
• Final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity.
• Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.

Location

Remote/Hybrid; reporting line indicates the role is based in the US.