Overview
This role supports the adoption of Legal AI for customers using the organization’s AI platform. Legal technology is expanding rapidly, and this position helps practicing or former attorneys translate legal workflows into effective, defensible AI use.
The organization is seeking Legal AI Advisors—practicing or former attorneys who serve as trusted advisors to lawyers. The goal is to help customers reimagine workflows, evaluate AI solutions, and successfully integrate AI into day-to-day legal practice.
This position reports to the Senior Director, Legal AI Consulting, based in the US, and works across the full customer lifecycle with a primary focus on driving lawyer adoption of AI at scale.
Responsibilities
Engage lawyers as primary users
- Build trusted relationships with lawyers across law firms, corporate legal teams, service providers, and public sector organizations
- Understand customer workflows, pain points, and opportunities for transformation
- Serve as a credible peer who can engage partners, associates, and in-house counsel confidently
Drive pre-sales and adoption conversations
- Partner with Pre-Sales Engineers and Account Executives to support discovery, positioning, and solution alignment
- Lead tailored product demonstrations connecting the organization’s AI capabilities to real legal use cases
- Help secure the “legal win” by ensuring lawyers understand and believe in the value of the organization’s AI solutions
Enable post-sales adoption and value realization
- Support onboarding, training, and ongoing engagement to drive sustained usage and adoption
- Guide customers through workflow transformation and AI integration into legal processes
- Partner with Customer Success Managers to ensure adoption translates into growth and measurable impact
Act as voice of the legal customer
- Provide structured feedback to Product Marketing, Product, and Engineering on customer needs, usability, and adoption barriers
- Help refine product capabilities to better serve attorney workflows
- Contribute to playbooks, best practices, and scalable assets for customer engagement
Bridge legal and technical workflows and knowledge
- Translate complex AI capabilities into practical, actionable insights for legal professionals
- Help customers understand how the organization’s conversational AI experience and related AI products will impact specific practice areas and workflows
- Support internal teams in understanding legal user needs and behaviors
Requirements
- Juris Doctor (JD) and Bar admission
- 3+ years of experience practicing law at a law firm [AmLaw is a plus] and/or in-house legal team (litigation experience preferred)
- Strong understanding of legal workflows and challenges faced by lawyers
- Excellent communication and presentation skills, with the ability to engage both legal and executive audiences
- Curiosity about AI and its potential to transform legal work
- Experience in client-facing roles (e.g., client advisory, legal tech, or business development) is a plus
- Ability to operate comfortably in cross-functional and fast-moving environments
- Hands-on experience with legal AI tools, including Relativity aiR
- First-hand knowledge of litigation workflows
Preferred Qualifications
- AmLaw experience
- Client-facing roles such as client advisory, legal tech, or business development
Compensation & Benefits
This position is eligible for total compensation, including a competitive base salary, an annual performance bonus, and long-term incentives.
- Expected salary range: $152,000 and $228,000
- Final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity.
- Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid.
This role is based in the US and reports to the Senior Director, Legal AI Consulting, based in the US.