Overview
This role helps customers understand, adopt, and realize value from an AI legal platform. The organization is expanding its AI and customer-facing teams by adding Legal AI Advisors—practicing or former attorneys who act as trusted advisors to lawyers as they reimagine legal workflows, evaluate AI solutions, and integrate them into day-to-day practice.
The Legal AI Advisor reports to the Senior Director, Legal AI Consulting, based in the US, and works across the full customer lifecycle with a primary focus on driving lawyer adoption of AI at scale.
Responsibilities
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Engage lawyers as primary users
- Build trusted relationships with lawyers across law firms, corporate legal teams, service providers, and public sector organizations
- Understand customer workflows, pain points, and transformation opportunities
- Engage confidently with partners, associates, and in-house counsel
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Drive pre-sales and adoption conversations
- Partner with Pre-Sales Engineers and Account Executives to support discovery, positioning, and solution alignment
- Lead tailored product demonstrations tied to real legal use cases
- Support efforts to secure successful outcomes by ensuring lawyers understand and believe in solution value
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Enable post-sales adoption and value realization
- Support onboarding, training, and ongoing engagement to drive sustained usage
- Guide customers through workflow transformation and AI integration into legal processes
- Partner with Customer Success Managers to connect adoption to growth and measurable impact
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Act as a voice of the legal customer
- Provide structured feedback to Product Marketing, Product, and Engineering on needs, usability, and adoption barriers
- Help refine product capabilities to better support attorney workflows
- Contribute to playbooks, best practices, and scalable assets for customer engagement
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Bridge legal and technical workflows and knowledge
- Translate complex AI capabilities into practical, actionable insights for legal professionals
- Help customers understand how AI products impact specific practice areas and workflows
- Support internal teams in understanding legal user needs and behaviors
Requirements
- Juris Doctor (JD) and Bar admission
- 3+ years of experience practicing law at a law firm and/or in-house legal team (litigation experience preferred)
- Strong understanding of legal workflows and challenges faced by lawyers
- Excellent communication and presentation skills, including the ability to engage both legal and executive audiences
- Curiosity about AI and its potential to transform legal work
- Ability to operate comfortably in cross-functional and fast-moving environments
- Hands-on experience with legal AI tools, including Relativity aiR
- First-hand knowledge of litigation workflows
Preferred Qualifications
- AmLaw experience
- Client-facing experience (e.g., client advisory, legal tech, or business development)
- Experience in legal engineering / adoption-focused roles
Compensation & Benefits
This position is eligible for total compensation, including:
- Competitive base salary
- Annual performance bonus
- Long-term incentives
Expected salary range for this role: $152,000 to $228,000.
The final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid. Reporting line is based in the US.