This role supports customers as they evaluate and adopt legal AI tools and translate AI capabilities into practical, defensible workflows. The position is Remote/Hybrid and reports to the Senior Director, Legal AI Consulting, based in the US. Primary focus is driving lawyer adoption of AI at scale across the full customer lifecycle.
Build trusted relationships with lawyers across law firms, corporate legal teams, service providers, and public sector organizations
Understand customer workflows, pain points, and opportunities for transformation
Engage partners, associates, and in-house counsel confidently as a credible peer
Partner with Pre-Sales Engineers and Account Executives on discovery, positioning, and solution alignment
Lead tailored product demonstrations connecting AI capabilities to real legal use cases
Support the “legal win” by ensuring lawyers understand and believe in the value of AI solutions
Support onboarding, training, and ongoing engagement to drive sustained usage and adoption
Guide customers through workflow transformation and AI integration into legal processes
Partner with Customer Success Managers to ensure adoption translates into growth and measurable impact
Act as a voice of the legal customer by providing structured feedback on customer needs, usability, and adoption barriers
Help refine product capabilities to better serve attorney workflows
Contribute to playbooks, best practices, and scalable assets for customer engagement
Translate complex AI capabilities into practical, actionable insights for legal professionals
Help customers understand how AI products impact specific practice areas and workflows
Support internal teams in understanding legal user needs and behaviors
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
Remote/Hybrid; Senior Director, Legal AI Consulting based in the US.