Legal Analyst - Law Enforcement Response

Overview

This position involves supporting client engagements that handle third-party civil requests for user data. The role requires strong analytical and critical-thinking skills, sound judgment, and hands-on experience reviewing and responding to legal process.

Salary & FLSA Status

• Salary Range: $45,000.00 - $60,000.00 per year (based on experience, education, and geographic location)
• FLSA Status: Hourly, Non-Exempt (overtime eligible)

Work Arrangement

This role may be performed on a hybrid basis for candidates located near one of the organization’s office locations, or fully remote for candidates residing in approved states outside of commuting distance.

Hiring Locations

Hiring is currently available in the following states/jurisdictions:

• California
• District of Columbia (DC)
• Florida
• Illinois
• Maryland
• New York
• Tennessee
• Texas
• Washington State

Qualified candidates who reside elsewhere are also considered.

Responsibilities

• Establish and maintain an understanding of applicable laws associated with uniquely different legal demands for user data through structured and ongoing training.
• Develop a comprehensive understanding of client policies and workflow procedures, raising questions as needed to facilitate clarity, alignment, and best practices.
• Respond to requests for client data from law enforcement and other third parties pursuant to client policies, processes, and applicable law.
• Collaborate with team members to identify, recommend, and implement improvements to internal and client processes, procedures, and policies that add value and support client success.

Requirements

• Structured organization and strong attention to detail to ensure accurate analysis, effective request handling, and consistent, high-quality results.
• Clear communication and active listening skills, with experience fostering open dialogue, exchanging ideas, and tailoring messages to different audiences.
• Effective collaboration across diverse teams while maintaining a positive, professional demeanor.
• Demonstrated resilience in navigating challenges, maintaining a positive and solutions-oriented mindset, and responding constructively to setbacks.
• Strong critical thinking and sound judgment to evaluate information, consider relevant factors, and make informed decisions.
• Well-developed self-awareness and openness to feedback, with the ability to leverage insights to support growth and continuously enhance skills.
• A high level of discretion and a commitment to protecting confidential and sensitive information.

Preferred Qualifications

• Associate’s degree or higher preferred; or equivalent combination of education and experience.
• Ideally 2+ years of relevant experience in the legal or compliance field.
• Proficiency in Google Workspace, internet technology, and software (Zendesk a plus, but not required).

Background Check / Testing Requirements

• Must be able to pass a criminal background check.
• Must be willing to pass a drug test if requested.

Compensation & Benefits

• Hybrid or potentially fully-remote work arrangement
• Work-life balance
• Generous PTO: earn up to 15 days annually
• 11 paid holidays
• Competitive compensation and discretionary bonus
• Full range of generous benefits, including:
  • Medical
  • Flexible spending accounts
  • Dental
  • Vision
  • Short-term and long-term disability
  • Employee assistance program (EAP)
  • Commuter benefits
  • Pet discount plan
  • Pet insurance
  • ID theft protection
  • and more
• 401(k) retirement plan with generous employer match and profit sharing
• Onsite fitness center (Chicago)
• Weekly meal allowance
• Employee discount program
• Quarterly volunteer opportunities