Overview
A global immigration firm with offices across multiple time zones is seeking a Global Case Manager (Legal Assistant/Visa Consultant) to support its Global practice. This role focuses on managing employment-based immigration cases outside the US, working closely with clients and local advisors internationally. The position supports the Michigan office located in Petoskey and offers flexible work arrangements including remote, in-person, or hybrid.
Responsibilities
- Learn and implement firm-specific case workflows and utilize technology platforms daily
- Communicate with clients throughout the case process, including pre-travel and during travel phases, under attorney and manager supervision
- Oversee local advisors to ensure all necessary case steps are completed
- Maintain accurate records and update internal databases promptly
- Develop and maintain knowledge of global mobility requirements for client travel destinations, staying current with changes
- Alert attorneys and managers promptly about any case-related issues
- Use organizational tools to manage a high volume of cases efficiently
- Adhere to Service Level Agreements (SLAs) specific to each client
Requirements
- Bachelor’s degree with a strong academic record
- Experience in global mobility, international immigration, or 1-3 years in high-volume business immigration preferred
- Excellent organizational and time management skills
- Strong attention to detail
- Ability to prioritize multiple projects in a fast-paced, high-volume environment
- Clear and effective communication skills, especially in professional email correspondence
Compensation & Benefits
- Pay varies based on location and experience
Application
Candidates must submit a resume and cover letter to be considered for this position.
Location
Supports the Michigan office located in Petoskey; remote, in-person, or hybrid work options available.