Legal Innovation Partner

Overview

A leader in the Enterprise Technology sector is seeking a Legal Innovation Partner to provide business-aligned guidance focused on governance, compliance, and operational risk management. This role involves partnering with leaders, compliance stakeholders, and cross-functional teams to translate complex issues into practical recommendations. The position aims to strengthen responsible execution, improve decision-making, and support sustainable growth within a technology-driven environment.

Location: Remote (US-based candidates only, no visa sponsorship available)

Compensation: $190,000 – $210,000 annually

Responsibilities

• Own and manage a portfolio of strategic client relationships
• Drive renewals and growth through high net revenue retention
• Develop tailored AI adoption roadmaps with clients
• Lead executive-level business reviews on ROI and adoption performance
• Proactively address at-risk accounts with remediation strategies
• Collaborate with Product and Engineering teams to advocate for client needs
• Contribute to best practices and knowledge sharing within the team
• Represent the organization at industry events and conferences

Requirements

• 8+ years of experience in legal technology, legal operations, or customer success within the legal sector
• Expertise in AI applications for legal workflows
• Experience managing client relationships in B2B SaaS or legal technology environments
• Understanding of law firm structures and decision-making processes
• J.D. or equivalent legal experience preferred; law firm background is a plus
• Proven ability to build relationships with senior legal stakeholders
• Strong communication skills for client presentations

Preferred Skills and Experience

• Legal AI applications
• B2B SaaS platforms
• Document management systems
• Legal operations software (e.g., Clio, PracticePanther)
• AI transformation frameworks or models
• Customer success management tools (e.g., Gainsight, Totango)
• Data analytics and reporting tools (e.g., Tableau, Power BI)
• Integration platforms (e.g., Zapier, MuleSoft)
• CRM systems (e.g., Salesforce, HubSpot)
• Workflow automation tools (e.g., Monday.com, Trello)

Compensation and Benefits

• Employer covers 90% of healthcare premiums
• Health Savings Account (HSA) contributions
• 401(k) match at 4% with immediate vesting
• Flexible PTO policy offering 3 to 4 weeks annually
• 10 paid holidays
• Monthly contributions for wellness activities
• Access to LinkedIn Learning with dedicated time to explore

Equal Opportunity

The organization is an equal opportunity employer and encourages applications from candidates who may not meet every qualification, recognizing that diverse backgrounds can contribute valuable perspectives.