Legal Operations Administrator
Overview
A healthcare organization specializing in dialysis services is seeking a detail-oriented and proactive Legal Operations Administrator. This role supports the legal department by enhancing efficiency through process improvement, technology administration, and strategic operational support. The position bridges legal practice and business operations to ensure seamless workflows, optimized resource allocation, and data-driven decision-making.
Responsibilities
- Streamline legal workflows to improve efficiency while balancing turnaround time and quality, including continuous improvement and change management.
- Identify and implement opportunities to automate and standardize routine legal processes.
- Create and maintain process documentation, standard operating procedures (SOPs), and best practice guidelines.
- Manage matter intake, tracking, and lifecycle in the matter management system, coordinating information flow with internal stakeholders and external counsel.
- Administer and support the legal technology stack, including user support, training, and troubleshooting.
- Collaborate with IT and vendors on system updates, integrations, and enhancements.
- Evaluate new legal technologies and tools to support legal department objectives.
- Manage relationships with external legal service providers, including onboarding, performance monitoring, and compliance with engagement terms.
- Support annual budget planning and quarterly forecasting activities.
- Develop dashboards and reporting on legal operations metrics, analyze trends, and deliver regular and ad hoc reporting and data-driven insights to leadership.
Legal Technology Stack
- Matter management, automation, and workflow coordination system
- AI-enabled legal service delivery and workflow automation platform
- Contract repository system
- Electronic signature and agreement management platform
Required Qualifications
- Bachelor's degree in Business Administration, Legal Studies, Operations Management, or related field
- 3-5 years of experience in legal operations, law firm administration, project management, or related operational role
- Experience working within or closely with legal departments or law firms
- Proficiency in legal matter management systems (experience with Xakia highly preferred)
- Advanced skills in Microsoft Excel, PowerPoint, and data analysis tools
- Experience with contract management systems and e-signature platforms
- Experience with AI-enabled legal platforms and automation tools
- Strong technical aptitude and ability to quickly learn new software applications
- Knowledge of legal project management principles and methodologies
Preferred Skills
- Experience with business intelligence or data visualization tools (e.g., Power BI, Tableau)
- Understanding of legal industry trends, alternative fee arrangements, and legal service delivery models
- Project management experience and/or certification (PMP, Lean Six Sigma, or equivalent)
- Experience in change management and process improvement methodologies
- Knowledge of legal holds, e-discovery, or litigation support processes
Compensation & Benefits
- Competitive salary benchmarked against market trends
- Comprehensive benefits package including healthcare coverage and 401(k) match
- Enhanced paid time off policies
Location
This position is based in the United States with opportunities to collaborate across departments and external partners.
Equal Opportunity Statement
The employer is an equal opportunity and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status. Employment is contingent upon successful completion of a drug screening and background check.