Legal Operations Administrator

Overview

This non-supervisory Legal Operations Administrator (LOA) role administers and optimizes the organization’s technology tools used in Litigation, ensuring alignment with best practices in legal practice management.

The LOA is expected to work full-time (37.5 hours/week) and may work hybrid from an office or remotely within the contiguous U.S.

Responsibilities

Legal Technology Administration and Process Improvement (30%)

• Administer legal systems and related tools, including legal reporting tools (Litera Foundation), research tools (Law360, Westlaw Co-Counsel), multiple research compendiums and subscriptions.
• Assist with system evaluations, implementations, updates, and integrations as technology needs evolve.
• Identify opportunities to streamline workflows, reduce manual effort, and improve data quality across legal systems.

Stakeholder Collaboration and Training (30%)

• Collaborate with IT, Project Management Office, HR, and other Operations teams to identify and sequence enterprise-wide initiatives supporting the Program Litigation team and data management.
• Curate a training program, including creating and maintaining user guides, training materials, and standard operating procedures for legal operations tools and processes.
• Host tailored knowledge shares for Litigation Program personnel.
• Create and monitor training metrics and feedback loops with stakeholders.

Reporting and Metrics (25%)

• Design and maintain dashboards and reports tracking defined metrics and points of interest for stakeholders.
• Analyze usage trends and prepare periodic reports for legal leadership and the program.
• Develop and refine KPIs to measure operational performance, partner satisfaction, and internal service delivery.

Budgeting and Invoice Management (15%)

• Support the annual legal department budgeting process by compiling historical data, modeling projections, and tracking actuals against plans.
• Submit and allocate Legal Operations invoices.

Ongoing Learning

• Pursue professional development and contribute to a culture of learning by building skills and sharing knowledge.

Requirements

• Bachelor’s Degree or equivalent level of education required.
• 3–5 years of experience in legal operations and/or legal technology at a law firm or in-house legal department.
• 3–5 years of experience administering various legal technologies.
• Demonstrated ability to develop dashboards and work with large data sets from multiple sources.
• Excellent root-cause analysis and creative problem-solving skills.
• Demonstrated experience with Microsoft Power Platform applications and SharePoint.
• Energetic self-starter with the ability to work independently and with a remote team across offices and time zones.
• Excellent attention to detail and strong proofreading skills.
• Courteous, professional, and helpful demeanor.
• Effective multi-tasking skills and excellent verbal and written communication skills.

Preferred Qualifications

• Copilot Studio experience.
• Familiarity with Westlaw Advantage and Co-Counsel, Foundation, Intapp, Court Alert, Bryter, or other matter management, workflow, or docketing systems.

Compensation & Benefits

• Competitive salary and comprehensive benefits.
• Casual and congenial work environment.
• Salary is determined by working location and is commensurate with the experience required.

Annual salary range by location:

• San Francisco, CA or New York, NY: $119,000 - $132,200
• Washington, D.C., Chicago, IL, Seattle, WA, or Los Angeles, CA: $113,000 - $125,600
• Philadelphia, PA or Denver, CO: $107,100 - $119,000
• Miami, FL or Houston, TX: $101,200 - $112,400
• Remote (dependent on specific location): between $101,200 - $132,200

Location

• Hybrid from an office or remote in the contiguous U.S.
• Annual salary ranges vary by location as listed above.

Equal Opportunity

The organization is an equal opportunity employer and is committed to employment practices that provide equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information, or any other factor not related to the position.

Fair Chance Considerations

• For positions located within the City and County of San Francisco Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered.
• For positions located within the City of Los Angeles, qualified applicants with criminal histories will be considered in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

Application Materials and Deadline

Interested candidates should submit a resume and cover letter by September 13, 2026. Incomplete applications will not be considered.