Legal Operations Analyst II

Overview

This role involves supporting Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. The Legal Operations Analyst II drives contract operations and technology initiatives across multiple teams, partnering with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal groups to optimize workflows and streamline processes.

Responsibilities

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations (including Zip and Salesforce)
• Oversee contract database management to ensure data integrity and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management for both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Lead end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives, including data field review and analysis, audits, and other initiatives as assigned
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
• Assist with general administrative, project management, and special projects as needed in a changing environment

Requirements

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience working at fast-paced companies that value quick decision-making
• Strong communication skills (verbal and written)
• Strong attention to detail, ability to adjust quickly, problem-solving skills, proactivity, and a positive attitude
• Sense of urgency on all matters; highly responsive and proactive
• Team player mindset (no job is too big or too small)
• Humility and integrity; desire to be part of a strong, supportive team
• Primarily a legal operations and technology role; does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements

Preferred Qualifications

• Not specified

Compensation & Benefits

• Base Pay Grade: H
• Equity Grade: 4
• Employees new to the organization typically come in at the start of the pay range.
• USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000
• USA base pay range (all other U.S. states) per year: $88,000 - $138,000

Base pay is part of a total compensation package that may include:

• Equity rewards
• Monthly stipends for health, wellness, and tech spending
• Benefits, including 100% subsidized medical coverage, dental and vision for you and your dependents
• Employee stock purchase plan (ESPP) letting employees buy stock at a discount
• Spending stipends for tech setup and health/wellness options
• Flexible time off and generous holiday calendars

Please note: visa sponsorship is not available for this position.

Location & Work Model

Remote-first with flexibility built in. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

For positions based in San Francisco or Los Angeles: the organization considers qualified applicants with arrest and conviction records, as required by law.

Additional Information

The organization is committed to an inclusive interview process and provides accommodations for candidates with disabilities.