Legal Operations Coordinator

Overview

This role supports the growing legal operations needs of a global technology and cybersecurity solutions provider. Responsibilities include managing customer and vendor onboarding, coordinating export compliance for international hardware shipments, and performing first-pass review and negotiation of NDAs and Statements of Work. The legal operations coordinator will work closely with Corporate Counsel, Sales, Finance, and Engineering to maintain consistency across customer intake and contracting workflows.

Responsibilities

Customer & Vendor Onboarding

• Gather technical and environmental information during customer intake, including current infrastructure details, delivery requirements, and site-readiness data, working with Sales and Engineering to ensure discovery is complete before handoff to delivery
• Verify account details, contacts, shipping information, and payment terms for new engagements, particularly hardware orders routed through OEM or distributor deal registrations
• Coordinate with Finance on credit terms and payment timelines ahead of order fulfillment
• Run the deal intake checklist, flagging non-standard liability terms, jurisdictional requirements, government/SLED compliance obligations, or other engagements outside standard processes
• Set expectations with customers and internal stakeholders on onboarding timelines, documentation requirements, and delivery prerequisites
• Support the vendor onboarding governance process, ensuring new OEM and partner relationships follow the organization’s internal approval workflow
• Conduct initial review of partner and vendor agreements, flagging non-standard terms for Corporate Counsel
• Maintain the partner agreement tracker across OEM and distributor relationships

Export Compliance & International Shipping

• Coordinate export compliance for international hardware shipments following the organization’s established shipping guide and logistics partner workflows
• Verify ECCN classifications with OEM compliance teams, conduct restricted party screening, and gather required end-use certifications
• Track country-specific import documentation requirements and manage ATA Carnet records for temporary equipment exports
• Escalate shipments requiring BIS export or re-export licenses to Corporate Counsel

Contract Review & Negotiation (NDAs and SOWs)

• Review, redline, and negotiate NDAs and Statements of Work
• Manage the lifecycle of NDAs and SOWs from intake through execution, including amendments and renewals
• Track expiration dates, renewal windows, and amendment requests
• Confirm signed SOWs are in place before delivery activity begins
• Escalate non-standard terms or positions outside playbook authority to Corporate Counsel
• Maintain accurate contract records in the contract repository

Requirements

Required

• 1-3 years of experience in contract administration, sales operations, vendor management, or a similar operational role at a VAR, IT solutions provider, or managed services company
• Familiarity with the channel model, OEM partner programs (Dell, Cisco, Palo Alto, Broadcom, etc.), and technology reseller workflows
• Strong organizational skills with the ability to manage multiple concurrent onboarding and contract processes
• Excellent written and verbal communication skills

Preferred

• Direct experience at a VAR or IT solutions provider in the Dell, Arrow, or TD Synnex ecosystem
• Exposure to EAR/ITAR export compliance, ECCN classifications, or international hardware logistics
• Experience with government/SLED procurement requirements and contract vehicles (NASPO, OMNIA, NCPA)
• Bachelor's degree or equivalent experience

Compensation & Benefits

• Pay range: 60,000 - 95,000 USD per year (United States)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) retirement plan with company match (annual dollar cap applied)
• Flexible time off plan
• 15 paid holidays
• Sick leave (amount varies by state requirements and is at least the minimum required by any state)
• Short-term and long-term disability
• Life insurance
• Paid parental leave

Equal Opportunity

Equal Opportunity and Affirmative Action Employer. Candidates are considered without regard to any legally protected status.

Location

United States (employment subject to applicable employment laws based on work location).