Legal Operations & Solutions Lead

Overview

A global leader in micromobility is seeking a Legal Operations & Solutions Lead to join their Legal Operations team. This role is pivotal in evolving legal operations at scale within a growing global business by investing in processes, systems, data, and AI-enabled tools.

This is a remote position requiring candidates to reside in the United States to ensure effective collaboration across teams.

Responsibilities

• Identify inefficiencies in legal workflows and implement solutions to improve team effectiveness.
• Lead operational initiatives from conception through adoption, ensuring sustainable change and measurable outcomes.
• Shape and enhance the legal technology ecosystem, including matter management, contract lifecycle management (CLM), eDiscovery, automation, AI, and other operational tools.
• Develop reporting and metrics to support informed decision-making by legal leadership.
• Create scalable processes, documentation, training, and self-service resources to improve consistency across the legal team.
• Partner with legal leadership to prioritize initiatives, solve operational challenges, and support long-term goals.
• Improve legal service delivery by reducing friction, aligning processes, and enhancing stakeholder experiences.
• Take ownership of new challenges and contribute to special projects to support legal team effectiveness.

Requirements

• Minimum 5 years of experience addressing complex operational challenges with practical, scalable solutions that enhance team efficiency.
• Proven track record of leading operational improvements from idea to execution.
• Strong systems thinking skills to understand interactions among people, processes, technology, and data.
• Skilled in managing complex initiatives, aligning stakeholders, and delivering results.
• Experience defining metrics, developing reporting frameworks, and using data insights to guide strategy and operations.
• Curiosity and experience with technology, automation, and AI to solve business problems.
• Ability to build trust across teams and communicate complex ideas clearly and practically.
• Ownership mindset with the ability to embrace ambiguity and contribute hands-on.

Preferred Qualifications

• Experience supporting or partnering with Legal, Compliance, Risk, HR, Procurement, or other corporate functions.
• Experience implementing or administering enterprise software platforms, workflow tools, or automation solutions.
• Background in reporting, analytics, or operational performance measurement.
• Experience leading organizational change management, training, and adoption initiatives.
• Familiarity with AI-enabled productivity tools, workflow automation platforms, or legal technology solutions.

Compensation & Benefits

• Base salary range: $96,000 - $130,000, with final salary determined by location, skills, and experience.
• Potential for discretionary annual performance bonuses and equity, subject to plan terms and eligibility.
• Comprehensive health and wellness benefits including medical, dental, vision, company-paid life and disability insurance, and company-funded mental health benefits.
• Financial and retirement planning options including 401(k) with pre-tax and Roth options, and Health Savings Account (HSA) with monthly company contributions.
• Family and fertility support including paid parental leave for birthing and non-birthing parents, fertility, and family-forming benefits.
• Paid time off with unlimited vacation, paid leaves, and 10 company holidays.
• Additional perks such as complimentary use of micromobility vehicles in participating cities, monthly phone allowance, dedicated learning and development days, and access to wellness programs.

Location

• Remote position requiring residence in the United States for effective team collaboration.

Equal Opportunity

The employer is an Equal Opportunity Employer committed to building a diverse team. All qualified applicants will be considered, including those with arrest or conviction records, in compliance with applicable federal, state, and local laws. Reasonable accommodations are available during the application and hiring process upon request.