Legal Operations & Solutions Lead

Overview

A global leader in micromobility is seeking a Legal Operations & Solutions Lead to join their Legal Operations team. This role involves partnering with legal teams across the organization to identify opportunities for improvement, lead operational and technology initiatives, and build processes, systems, and insights that enhance Legal's effectiveness. The position is remote but requires candidates to reside in the United States to maintain effective collaboration.

Responsibilities

• Identify inefficiencies in Legal workflows and implement solutions to improve team effectiveness.
• Lead operational initiatives from conception through adoption, ensuring sustainable change and measurable outcomes.
• Shape and improve the Legal technology ecosystem, including matter management, contract lifecycle management (CLM), eDiscovery, automation, AI, and other tools.
• Develop reporting and metrics to support informed decision-making by Legal leadership.
• Create scalable processes, documentation, training, and self-service resources to improve consistency across the Legal team.
• Partner with Legal leadership to prioritize initiatives, solve operational challenges, and support long-term goals.
• Enhance Legal service delivery by reducing friction, aligning processes, and improving stakeholder experiences.
• Take ownership of new challenges and contribute to special projects to support Legal team operations.

Requirements

• Minimum of 5 years of experience addressing complex operational challenges and designing scalable solutions to improve team efficiency.
• Proven track record of leading operational improvements from idea to execution.
• Strong systems thinking skills with the ability to understand interactions among people, processes, technology, and data.
• Experience managing complex initiatives, aligning stakeholders, and delivering results.
• Skilled in defining metrics, developing reporting frameworks, and using data insights to inform strategy and operations.
• Interest and experience in leveraging technology, automation, and AI to solve business problems.
• Ability to build trust across teams and communicate complex ideas clearly and practically.
• Proactive and adaptable with a builder's mindset, willing to take ownership and work through ambiguity.

Preferred Qualifications

• Experience supporting or partnering with Legal, Compliance, Risk, HR, Procurement, or other corporate functions.
• Experience implementing or administering enterprise software platforms, workflow tools, or automation solutions.
• Background in reporting, analytics, or operational performance measurement.
• Experience leading organizational change management, training, and adoption initiatives.
• Familiarity with AI-enabled productivity tools, workflow automation platforms, or legal technology solutions.

Compensation & Benefits

• Base salary range: $96,000 - $130,000, with final salary determined by location, skills, and experience.
• Potential for discretionary annual performance bonuses and equity, subject to plan terms and eligibility.
• Comprehensive health and wellness benefits including medical, dental, vision, company-paid life and disability insurance, and company-funded mental health benefits.
• Financial and retirement planning options including 401(k) with pre-tax and Roth options, and Health Savings Account (HSA) with company contributions.
• Family and fertility support including paid parental leave for birthing and non-birthing parents, fertility, and family-forming benefits.
• Paid time off with unlimited vacation, paid leaves, and 10 company holidays.
• Additional perks such as complimentary use of micromobility vehicles in participating cities, monthly phone allowance, dedicated learning and development days, and access to wellness programs.

Location

• Remote position requiring candidates to reside in the United States for effective team collaboration.