Overview
This full-time Legal Project Management Analyst position supports the implementation and oversight of legal project management initiatives to enhance client service delivery. The role focuses on people, process, and technology solutions to improve client experience and profitability. It can be performed remotely or on a hybrid basis from any of the organization's 38 U.S. offices and reports to the Legal Project Manager.
Responsibilities
- Understand fee and billing arrangements for assigned clients, ensuring accurate billing accounting including hourly rates, fixed fees, and carve-outs.
- Maintain matter status reporting for internal teams, clients, and insurers as applicable.
- Design and produce reports summarizing financial performance, matter status, action items, and key performance indicators; communicate results to partners.
- Monitor write-downs and write-offs, investigate root causes, and collaborate with timekeepers to prevent revenue loss.
- Support revenue capture initiatives by improving time narratives, task codes, and identification of alternative fee billing events.
- Communicate pricing arrangement strengths and weaknesses to the Strategic Pricing Team.
- Maintain internal firm tools for assigned clients, including document collection, automation, client portfolios, budgeting, and tracking.
- Assist with scoping, assignment, and tracking of legal work to ensure timely and budget-compliant completion.
- Identify scope variances and work with partners and managers to mitigate impacts on hours and financial performance.
- Liaise with partners and clients to understand needs and perform quality control.
- Monitor leverage, staffing, and financial KPIs; develop progress reports and recommend improvements.
- Interpret financial data for non-financial personnel and implement action plans to improve efficiency, revenue, and profitability.
- Identify opportunities for efficiency improvements through technology, processes, and staffing; collaborate to implement changes.
- Lead matter setup including rates, billing setup, client billing guidelines, and eBilling platforms.
- Partner with various departments to provide project management support.
Knowledge, Skills, and Abilities
- Excellent interpersonal skills with ability to build effective relationships internally and externally.
- Strong written and verbal communication skills with attention to detail.
- Ability to work independently and collaboratively.
- Resource management and delegation skills.
- Creative thinking and innovation in a fast-paced, changing environment.
- Ability to extract key points from complex documents and create clear job aids.
- Highly organized with strong project and time management skills.
- Superior judgment and discretion in handling confidential information.
- Flexibility to travel to offices and events as needed.
Education and Experience
- Undergraduate degree or paralegal certification required.
- Minimum three years of law firm experience, including at least two years in legal project management preferred.
- Experience in a large law firm environment strongly preferred.
- Experience supporting attorneys in service delivery.
- Familiarity with law firm billing systems and financial reporting.
- Proven success supporting legal clients in a national, multi-office setting.
- Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel).
Compensation and Benefits
- Salary range: $95,000–$110,000, with potential up to $120,000 for candidates in high-cost markets or with advanced experience.
- Actual pay varies by location, experience, skills, and other job-related factors.
- Benefits include health, dental, and vision insurance; 401(k) with profit sharing; 15 days paid time off (including sick leave as applicable); 10 paid holidays per year; wellness programs; and 24/7 telehealth services.
Additional Information
- Applications from candidates with arrest or conviction records will be considered in accordance with applicable fair chance laws.
- The position description is not exhaustive; duties and requirements may change.
- An AI tool may be used during initial resume screening to assess skill and job title relevancy; this is not an automated employment decision tool.
- Relocation costs are not covered.
- Only direct applicants will be considered; third-party recruiters or agencies will not be contacted.
- No phone inquiries, please.
Location
Remote or hybrid work options available from any of the organization's 38 U.S. offices.