Legal Project Manager III

Overview

This role is for a Senior Legal Operations Specialist (AI & Automation) to join the organization’s legal operations team. The position focuses on designing, improving, and scaling operational workflows that support the Legal team, with an emphasis on establishing and maintaining metrics, dashboards, and reporting frameworks. You will also drive the integration of AI across Legal workflows and processes.

Responsibilities

• Establish and maintain metrics, dashboards, and reporting frameworks that provide the Legal team and stakeholders real-time visibility into workload, performance, outcomes, and risk.
• Redesign and continuously improve legal processes by building scalable workflows, playbooks, and templates, and by identifying gaps or efficiencies to handle growing demand.
• Lead internal and cross-functional legal operations initiatives end-to-end, including scoping and stakeholder alignment.
• Manage team queues to ensure prompt and accurate resolution of legal inquiries, requests, and tasks.
• Design and implement AI-assisted workflows to automate legal intake and contract review support.
• Stay current with industry trends and innovations in legal operations and share insights to drive continuous improvement.
• Champion and embed organizational cultural principles as the team scales globally and into new offices.

Requirements

• 5+ years of relevant operations/analytical/technical work, with experience at a technology or SaaS company.
• Proven ability to build and maintain metrics, dashboards, and reporting frameworks; comfort working with data and presenting insights to leadership.
• Hands-on experience with GenAI and AI models/tools.
• Demonstrated success managing workflow, intake, approval, reporting, or automation tools used in legal or operations settings.
• Adaptability and a proactive mindset to navigate changing priorities in a fast-paced, innovative environment.
• Exceptional problem-solving and project management skills, with a track record of driving successful initiatives.
• Outstanding communication and interpersonal skills, including the ability to collaborate across cross-functional teams.
• Strong attention to detail and the ability to maintain accuracy while managing multiple projects.

Preferred Qualifications

• Proficiency (or a path to proficiency) in building and managing agentic AI workflows and other automations.
• Experience with Zendesk, Ironclad, Ivo, Brightflag, and/or other similar tools and systems.

Compensation & Benefits

• Annual base salary range: $80,027—$121,050 USD
• Compensation may vary based on city of residence, job-related knowledge, skills, and experience.
• Total rewards include base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.

Location

This position is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

All offers of employment are contingent upon the individual’s ability to secure and maintain the legal right to work at the organization and in the specified work location, if applicable.