Overview
The organization is seeking a Legal Knowledge & Research Manager for the Library and Research department. This is a full-time, fully remote role with a Monday–Friday schedule. The position can be worked from anywhere in the United States.
This role involves leading client-facing library services while guiding a team of research professionals to deliver timely, accurate, and practice-relevant research using legal technology solutions.
Responsibilities
Team Leadership
- Supervise and provide guidance to department staff, including training and conducting performance evaluations.
- Foster a collaborative and inclusive work environment that promotes teamwork and professional development.
- Delegate tasks effectively to ensure efficient workflow and timely project completion.
- Manage client relationships for one or more research and/or library clients, aligned with skillset and expertise.
Research Leadership & Team Development
- Lead, mentor, and supervise a team of research professionals; provide direction, coaching, and performance feedback.
- Promote a client-centered research culture focused on analytical rigor, responsiveness, and continuous professional growth.
- Drive adoption of best practices in legal research methodology, knowledge synthesis, and information delivery.
- Oversee and guide complex legal, regulatory, and business research and intelligence activities supporting client attorneys and practice groups.
- Ensure research deliverables are timely, accurate, practice-relevant, and aligned with client priorities and risk tolerance.
Digital Research & Knowledge Enablement
- Guide the organization, access, and governance of digital research resources to support efficient information retrieval and reuse.
- Collaborate with knowledge management, practice innovation, and IT teams to align research tools with attorney workflows.
- Ensure compliance with copyright, licensing, and ethical research standards across research and intelligence activities.
Emerging Technology & Innovation
- Evaluate, support, and lead rollout and adoption of AI-powered legal research, analytics, and intelligence tools.
- Partner with IT and business services to assess emerging legal technologies that improve research quality, speed, and insight generation.
- Stay informed on trends in legal technology, generative and agentic AI, data analytics, and information services, and advise clients on implications and opportunities.
Client Engagement & Outreach
- Lead research outreach initiatives tailored to specific client practice groups or departments.
- Build strong relationships with attorneys and client stakeholders to anticipate research needs and proactively deliver value.
- Occasionally deliver direct research findings, competitive intelligence, or market insights to clients and client leadership.
Project & Initiative Management
- Lead and contribute to research-centric initiatives such as research workflow optimization, tool implementations, analytics projects, and service enhancements.
- Develop project plans, timelines, and success metrics aligned with client goals.
- Communicate project progress, risks, and outcomes clearly to stakeholders.
Requirements
- Master’s degree in Library and Information Science (MLIS) or equivalent.
- Minimum of 5 years of experience providing legal research, competitive intelligence, or knowledge services in a law firm, professional services, or corporate environment.
- Minimum of 3 years of experience managing or leading a research team or function.
- Deep familiarity with legal research platforms such as Westlaw, LexisNexis, Bloomberg Law, and related analytics tools.
- Demonstrated ability to translate complex research into practical, attorney-focused insights.
- Experience managing vendor relationships, research budgets, and data-driven decision-making.
- Familiarity with emerging legal technologies and trends, including generative or agentic AI applications in legal research (experience using or training on these tools preferred).
- Strong project management, organizational, and prioritization skills.
- Excellent communication and interpersonal skills, with the ability to engage credibly with attorneys, clients, and senior stakeholders.
- Analytical mindset with strong problem-solving skills and attention to detail.
Compensation & Benefits
- Not specified in the provided job description.
Location
- Fully remote within the United States.