Overview
This role involves establishing and maintaining operations for a Center of Excellence (CoE) focused on standardizing processes, procedures, and best practices for managing litigation across all divisions and functions of the organization. The position aims to ensure consistency, efficiency, and compliance in litigation management while driving innovation and continuous improvement.
Responsibilities
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Build and manage the Litigation Center of Excellence:
- Establish the operating model.
- Define and implement standardized litigation processes, policies, and procedures.
- Serve as the central point of expertise for litigation management.
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Process optimization and governance:
- Develop playbooks, guidelines, and templates for litigation response, case management, and resolution.
- Implement consistent document retention, discovery, and reporting standards.
- Establish governance structures and compliance checkpoints to ensure adherence.
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Strategic litigation matter management:
- Select and engage outside counsel for enterprise litigation matters.
- Direct and manage outside counsel on complex litigation matters from pre-litigation through resolution.
- Lead strategy on enterprise litigation matters.
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Cross-functional collaboration:
- Partner with divisional legal teams, compliance, risk management, and outside counsel to align practices.
- Provide training and knowledge-sharing programs for stakeholders.
- Ensure best practices are shared, adopted, and continuously updated.
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Technology and tools:
- Evaluate and deploy litigation management tools, e-discovery solutions, and data analytics platforms.
- Drive adoption of AI, automation, and technology to improve efficiency and transparency.
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Reporting and metrics:
- Develop and maintain KPIs and dashboards to track litigation outcomes, cycle times, costs, and risk trends.
- Provide regular executive-level reporting on litigation portfolio performance and CoE impact.
Requirements
- Juris Doctor (JD) or equivalent legal degree; admission to practice law preferred.
- 10+ years of experience in litigation management, legal operations, or related legal leadership roles.
- Proven experience building and leading cross-functional programs or centers of excellence.
- Strong knowledge of litigation processes, case management, e-discovery, and legal technology platforms.
- Exceptional leadership, collaboration, and stakeholder management skills.
- Strong analytical and project management abilities with a track record of driving process improvements.
Preferred Qualifications
- Project management expertise or certifications.
- Experience with e-discovery, litigation hold, and matter management systems.
- Experience setting up new processes.
Additional Requirements
- Willingness to travel up to 10%, domestically and internationally.
- Ability to work remotely and occasionally in a U.S.-based office.
- Successful completion of a background investigation and drug screen as a condition of employment.
Compensation & Benefits
- Salary range: $125,250 - $183,700, dependent on position offered and other factors such as skill set, experience, training, location, and business need.
- Additional compensation may include bonuses or commissions.
- Flexible work environment with options for full-time remote work globally for eligible positions.
- Access to employee discounts on premium products.
- Extensive training opportunities.
- Competitive wellness benefits.
- Tuition reimbursement.
- Employee recognition and rewards programs.
- Inclusive and diverse work environment fostering professional and personal development.
- Comprehensive benefits including paid vacation, holidays, sick leave, volunteer leave, bonding and caregiver leave.
- Eligibility for medical, dental, and vision plans, fertility support, adoption assistance, Health Savings and Flexible Spending Accounts.
- Retirement savings plan with employer match.
- Short and long-term disability coverage and life insurance.
Location
Remote work with occasional office presence required in the United States.