Litigation Specialist

Overview

This role involves efficiently and effectively handling advanced-level, primarily litigated, commercial third-party general liability losses in a paperless environment. Strong verbal and written communication skills are essential, including prompt, courteous, and professional correspondence.

The position may be located in the Scottsdale, AZ office or performed remotely for a highly qualified candidate.

Responsibilities

• Review and set up new loss assignments in a timely manner in compliance with Department guidelines and best practices.
• Establish appropriate initial loss and expense reserves and regularly evaluate files for adequacy, accuracy, and adherence to reserving guidelines.
• Analyze and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions.
• Draft frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations.
• Compose detailed correspondence to insureds, claimants, attorneys, agents, and Regulatory agencies.
• Proactively manage primarily litigated claim files from inception to closure, including:
  • Identification and investigation of coverage, liability, and damage issues
  • Determination and efficient execution of an appropriate plan of action
  • Prompt, economical file resolution in compliance with Department guidelines and best practices
• Clearly document all claim file activity, including current strategy, plan of action, and exit plan in file notes.
• Demonstrate comprehensive coverage analysis, investigation, evaluation, and negotiation skills at an advanced level.
• Direct and control the activities and costs of numerous outside vendors, including defense counsel and coverage counsel, experts, and independent adjusters.
• Present and discuss loss facts and issues in roundtable discussions with peers and members of management at all levels.
• Compose and transmit frequent Large Loss Reports and other detailed reporting documents as appropriate.
• Manage and monitor file caseload using available resources.
• Obtain all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements.
• Serve as a technical resource within the Department through mentoring and knowledge-sharing (one-on-one, small groups, or presentations).
• Meet with intern personnel as needed to provide job function overview and/or specific subject-matter training.
• Participate occasionally in projects and initiatives led by other departments, including audits, workshops, focus groups, and task forces.
• Initiate appropriate communication with members of management and other Departments.
• Attend internal and external seminars and training events and provide feedback to peers and/or members of management.
• Other duties may be assigned.

Qualifications

• 12+ years of insurance experience, including strong background in commercial general liability claims examination and coverage analysis.
• Intermediate knowledge of computer programs in a Windows environment, including Word, Excel, and E-mail.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively communicate on the telephone.

Compensation & Benefits

• Paid parental leave, including Childbirth Recovery Leave and Primary Caregiver Leave, for up to a maximum of 12 weeks of paid leave.
• Medical, Dental, and Vision coverage options, plus Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) choices.
• 401(k) program, profit sharing, stock purchase plan, life insurance, and travel accident insurance options.
• One paid day off per year to volunteer at a local charity.
• Tuition Assistance and Industry-Related Education and Exam programs.
• Special cell phone service discounts.
• Participation in a benefits program providing cost-free access to thousands of exclusive travel and entertainment discounts.
• Flexible work arrangements.
• On-site newly renovated fitness center (free to use for employees), with yoga and other classes available for a nominal fee.

Compensation is competitive and will be determined based on factors including the scope, complexity, and location of the role; the candidate’s skills, education, training, credentials, and experience; and other conditions of employment.

Location

• Scottsdale, AZ office, or remote for a highly qualified candidate.

Additional Information

• Equal employment opportunity employer.
• Sponsorship is not offered for this role.
• Unsolicited resumes from external recruiting agencies or firms are not accepted.