Manager of Legal Ops

Overview

This is a fully remote opportunity.

The organization is seeking a Legal Operations Manager to enhance the scalability and efficiency of the Legal Department. This role involves managing intake, workflows, technology, and operational strategy to optimize the delivery of legal services and reporting. The Legal Operations Manager will analyze data to demonstrate the Legal Department’s value and work closely with the General Counsel and legal team to align with company goals. This individual contributor position reports directly to the General Counsel.

Responsibilities

• Oversee daily legal operations to support department and company objectives.
• Lead planning and delivery of key legal performance indicators.
• Act as an internal champion and power user of the contract lifecycle management (CLM) platform, driving continuous optimization of contract processes including tracking status, deadlines, obligations, reviews, and non-standard terms.
• Establish clear intake channels, request triage, prioritization, and approval processes.
• Collaborate with stakeholders to maintain standard agreements, agreement playbooks, and internal documentation/training materials related to contract processes.
• Build onboarding and training programs, align incentives and recognition with department goals, and foster a collaborative, high-performing legal team culture.
• Partner with the General Counsel to manage legal department budgets and track return on investment for legal technology initiatives.
• Evaluate and implement AI-enabled legal technologies and workflow automation solutions to improve efficiency, consistency, and responsiveness.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree.
• Minimum of 6 years of direct experience in legal operations or operational leadership within high-growth or technology-enabled environments.
• Proven progression in legal operations scope and ownership, including building systems and processes from the ground up.
• Experience developing business cases, managing budgets, and measuring ROI for operational initiatives and technology deployments.
• Familiarity with B2B companies, including SaaS (or XaaS) MSAs, PSAs, DPAs, NDAs, and other commercial agreements.
• Ability to operate in high-velocity, ambiguous environments requiring structured experimentation and iteration.
• Experience maintaining or creating contract repositories and tracking contractual obligations.
• Excellent project, task, and time management skills to handle multiple deals and tasks simultaneously.
• Strong analytical thinking and decision-making abilities.
• Self-motivated and results-driven as both a team member and individual contributor.
• Excellent interpersonal and communication skills.

Preferred Qualifications

• Prior experience supporting CLM, procurement, legal, or workflow automation platforms is strongly preferred.

Compensation & Benefits

The organization offers a comprehensive benefits package for U.S. employees, including:

• Medical, dental, and vision insurance
• Short-term and long-term disability coverage
• Life insurance and accidental death & dismemberment (AD&D) insurance
• Supplemental life insurance options (employee, spouse, child)
• Health care and dependent care Flexible Spending Accounts (FSAs)
• 401(k) plan with company match
• Flexible vacation policy for eligible salaried employees
• Paid parental leave
• Voluntary benefits such as pet insurance

Location

This is a fully remote position available to U.S.-based employees.