Paralegal Specialist - Tier 2

Overview

This role involves supporting the Bureau of Justice Assistance's (BJA) Public Safety Officers' Benefits (PSOB) Program by reviewing and analyzing supporting evidence for PSOB death, disability, and education claims. The Paralegal Specialist will identify issues of fact and law, track and report case data and metrics to the Contracting Officer’s Representative (COR) and PSOB Director, and prepare documentation for the Public Safety Officers' Educational Assistance (PSOEA) Program. The position ensures claims are accurately supported and progressed through the review and appeals process.

Note: This position is contingent upon contract award.

Work Schedule and Location

• Full-time remote position
• Monday through Friday, 8:00 AM to 5:00 PM

Responsibilities

• Collaborate with PSOB Senior Benefits Specialists, Benefits Specialists, and the PSOB Director throughout the claims process to review and analyze supporting evidence and identify issues of fact and law.
• Review assigned PSOB death and disability claims following claim number assignment, identify potential issues, and document initial reviews in the PSOB 2.0 portal.
• Meet with the PSOB Director and/or Benefits Specialists to discuss claims.
• Capture, track, and organize PSOB data and metrics; report findings to the COR, PSOB Director, and BJA senior leadership.
• Support tracking and processing of PSOB cases at the Hearing Officer and BJA Director appeal levels.
• Provide customer service to dependents of fallen or injured officers seeking educational assistance through the PSOEA Program.
• Prepare PSOEA claim documents, including requesting and following up on required documents, performing mathematical calculations in Microsoft Excel, and drafting documents for review and approval.
• Conduct general reviews of all new PSOB claim information.

Required Qualifications

• Associate's Degree or higher
• Minimum of 2 years of benefits/claims-specific experience or 2+ years of paralegal-related experience
• U.S. citizenship meeting the Department of Justice Residency Requirement (residing in the U.S. for 3 of the last 5 years, or working overseas for the U.S. in a Federal/military capacity, or as a dependent of a Federal/military employee serving overseas)
• Ability to pass a Government security background investigation and qualify for a Minimum Background Investigation (MBI) as this is a moderate risk public trust position
• Home office located within the United States with appropriate internet and telephone service

Compensation and Benefits

• Pay range: Negotiable
• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off

Equal Opportunity

The employer is an Equal Opportunity Employer, including disability and veterans.