Personal Injury Litigation Case Manager

Overview

A rapidly growing personal injury law firm headquartered in downtown Atlanta is seeking a full-time, 100% remote Personal Injury Case Manager with Litigation Experience. The firm specializes in personal injury cases nationwide and is known for its innovative legal services and strong digital presence.

Responsibilities

Client Communication and Case Updates

• Maintain regular contact with clients to provide case updates and answer general questions.
• Conduct follow-up calls to monitor treatment status and ensure clients attend medical appointments.
• Identify and communicate client concerns, treatment gaps, or case issues to assigned paralegals or attorneys.
• Provide professional, empathetic, and responsive customer service.
• Document all client communications and case activities in the case management system.

Litigation Support

• Assist with transitioning cases from pre-litigation to litigation.
• Draft complaints, initial discovery, discovery responses, and basic litigation documents under attorney supervision.
• Coordinate with process servers and monitor service of process.
• Calendar litigation deadlines, hearings, depositions, discovery responses, and other important case dates.
• Prepare and organize documents for depositions, mediations, hearings, and trial preparation.
• Send and follow up on non-party discovery requests.
• Assist with drafting and filing standard motions, notices, and motion responses as needed.
• Communicate case updates and litigation developments to clients clearly and professionally.
• Collaborate closely with attorneys and litigation paralegals to ensure deadlines are met and case progress is tracked.

Administrative and File Management

• Keep case management systems updated with accurate notes, deadlines, documents, and case statuses.
• Ensure all required documents are saved, labeled, and organized properly.
• Forward and coordinate calls, emails, faxes, and correspondence related to assigned cases.
• Maintain consistent communication with attorneys, paralegals, and internal team members.
• Take ownership of assigned cases and proactively follow up on pending items.

Requirements

• Minimum of 4 to 5 years of personal injury experience.
• Strong experience handling personal injury cases in litigation.
• Experience with case management and client communication.
• Experience drafting complaints and initial discovery.
• Experience assisting with discovery responses.
• Experience calendaring litigation deadlines and deposition dates.
• Ability to assist with trial preparation.
• Strong understanding of medical records, bills, liens, treatment timelines, insurance claims, and personal injury case flow.
• Ability to work independently in a remote environment.
• Bilingual skills are a strong plus, especially English/Spanish or English/Arabic.

Compensation & Benefits

• 100% remote position.
• Respectful and collaborative work environment.
• Opportunities for professional development and on-the-job training.
• Potential to transition from contractor to full-time W-2 employee after 90 days based on performance and business needs.

Schedule

• Full-time, Monday to Friday, 8-hour shift.