Pre-Litigation Case Manager, Louisiana

Overview

A rapidly growing national personal injury law firm is seeking a Pre-Litigation Case Manager to support attorneys and case managers in managing personal injury claims from intake through resolution. This fully remote role offers the opportunity to contribute to a fast-paced, scaling firm while making a measurable impact on case outcomes and client experience.

Responsibilities

• Assist in reviewing and assessing the merits of personal injury claims by organizing, reviewing, and summarizing records, documents, and evidence for early case evaluation and valuation
• Support claims development by gathering documentation, summarizing liability and damages, and ensuring complete and accurate case files prior to demand
• Prepare and organize demand packages, including medical summaries, billing summaries, liability documentation, and supporting evidence to maximize claim value and facilitate negotiations
• Serve as a primary point of contact for clients during the pre-litigation phase, providing updates, requesting documentation, explaining processes, and maintaining compassionate and consistent communication
• Communicate with insurance carriers to confirm coverage, provide documentation, track claim status, and assist attorneys in negotiating settlements
• Maintain organized electronic case files, track deadlines and treatment progress, update case management systems, and ensure all pre-litigation milestones are met efficiently
• Uphold professional ethics, confidentiality, and compliance with all applicable legal rules, firm policies, and regulatory requirements

Requirements

• 2–6 years of experience supporting personal injury pre-litigation matters on cases in Louisiana
• Strong organizational skills with exceptional attention to detail
• Ability to manage a high-volume caseload in a fast-paced environment
• Strong written and verbal communication skills
• Experience requesting, reviewing, and summarizing medical records and bills
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team

Preferred Qualifications

• Bachelor's degree or Paralegal Certificate (not required)
• Experience in a high-volume or fast-growing law firm
• Familiarity with personal injury claims processes and insurance procedures
• Experience with case management software such as Filevine, Clio, or SmartAdvocate
• Comfort working in evolving systems and processes

Compensation & Benefits

• Base salary range: $55,000 to $75,000 per year, commensurate with experience
• Eligible for performance-based bonus
• Benefits include medical, dental, and vision insurance; 401(k) with company match; health savings account (HSA); life insurance; disability coverage; paid time off; and parental leave

Location

• Remote position
• Candidates must have experience with Louisiana personal injury cases

Equal Opportunity

This employer is an equal opportunity employer. Employment decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, veteran status, or any other category protected by federal or state law.