Principal Program Manager, Global Mobility & Immigration

Overview

This role serves as the central owner for immigration case management, compliance obligations, and global mobility/relocation program strategy and execution. The organization’s immigration and mobility workload has grown significantly, and changes in U.S. and international immigration law require centralized coordination.

The position partners with the immigration services vendor and uses the vendor’s legal guidance to make business recommendations, manage budgets, own policy development, and ensure relocation support closes the loop when visa approvals or sponsored hires require moves.

Responsibilities

Immigration & vendor management

• Manage end-to-end immigration caseload in partnership with the immigration services vendor, translating legal guidance into business recommendations for hiring managers, recruiters, and employees.
• Advise on immigration budget: forecasting costs, approvals, invoice review, and cost tracking across the vendor relationship.
• Track changes to immigration law and policy and assess impact on active cases and hiring plans.
• Own and continue building the organization’s immigration policy (currently in development), including sponsorship handling, timelines, and exceptions.
• Serve as internal expert and escalation point for immigration questions from hiring managers, recruiters, and employees.

Mobility & relocation

• Design and stand up the relocation program from scratch: vendor selection and RFP, policy design, and package tiers by move type and level.
• Own the relocation vendor relationship once the program is live.
• Advise recruiters and business stakeholders on relocation costs to inform offer and hiring decisions.
• Partner with Recruiting to flag visa and relocation needs at the offer stage to reduce time-to-start risk.
• Partner with People Operations to execute moves, onboarding, and benefits coordination for relocating and sponsored employees.

Compliance

• Manage core HR compliance tied to immigration cases, including I-9 reverification, LCA postings, PERM recruitment steps, and other statutory deadlines.
• Build and maintain compliance reporting that provides People and Legal leadership a clear, current view of obligations and status.
• Manage broader People Operations compliance reporting, including new hire training completion, to keep the organization audit-ready.
• Maintain audit-ready record keeping where needed and directed.

Program health

• Build reporting to track case volume, spend, and program health over time, and present it to leadership as a recurring view.

Requirements

• Senior or principal-level experience (P4/P5 equivalent) running an immigration and global mobility programs, with a track record of owning the function end to end (not administering parts).
• Global experience managing cases and compliance obligations across multiple countries (not limited to U.S. sponsorship) and understanding how immigration, tax, and employment rules interact across borders.
• Hands-on experience across AMER, APAC, and EMEA, including working knowledge of how immigration and mobility requirements differ by region.
• Direct partnership experience with an immigration services vendor or platform of record (e.g., Envoy, Fragomen, BAL, or similar), with understanding of what strong vendor management looks like from the client side at scale.
• Working knowledge of U.S. employment-based visa categories (H-1B, L-1, TN, O-1, PERM/green card sponsorship) and the judgment to translate vendor legal guidance into business recommendations.
• Direct experience building or maintaining relocation services: packages, costs, vendor management/consulting, and advising recruiters and managers to create a strong employee/new hire relocation experience.
• Track record of building programs from a blank page, including inheriting an in-progress immigration policy and standing up a relocation program that does not yet exist; willingness to inherit and complete foundational work.
• Strong cross-functional partnership skills, succeeding through collaboration with Recruiting and People Operations.
• Sound judgment and discretion handling sensitive personal and immigration-status data.
• Clear, plain-language communication to explain immigration and compliance topics to hiring managers and executives.
• This is a senior individual contributor role responsible for building the program foundation solo, with scope and seniority to set direction and represent it to leadership.

Preferred Qualifications

None specified.

Compensation & Benefits

This role is eligible for equity, benefits, and other forms of compensation.

Total target cash (inclusive of bonus or commission):

• Colorado: $180,000 - $270,000
• New York City: $200,000 - $301,000
• San Francisco Bay Area of California: $200,000 - $301,000
• California (outside of the San Francisco Bay Area): $180,000 - $270,000
• Washington state: $180,000 - $270,000

Additional benefits (Washington state only):

• Unlimited PTO
• 10 to 13 holidays annually (varies)
• Medical, dental, and vision PPO and CDHP plans
• Company sponsored 401(k) retirement plan

Benefits and programs (as described in the original posting):

• Excellent medical, dental, and vision insurance coverages, with 100% employer-paid premiums for employee medical, dental, and vision on select plans
• 401(k) retirement plan with an employer match of up to 1% of eligible pay each pay period up to $2,000 annually
• Flexible time off and paid holidays
• Stipends for wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and more
• Parental benefits including 12 weeks of paid parental leave, fertility benefits/adoption/surrogacy support, and back-up child care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
• Employee Stock Purchase Program (ESPP)

Location

Not specified in the provided posting. Salary ranges vary by work location as listed above (Colorado, New York City, San Francisco Bay Area of California, California outside of the San Francisco Bay Area, and Washington state).

Equal Employment Opportunity & Fair Chance

• Pursuant to the San Francisco Fair Chance Ordinance, the organization will consider applicants with arrest and conviction records for employment qualification.
• Equal employment opportunity applies to all applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.