Product Quality Counsel

Overview

This role supports quality and applied research for AI-generated legal work products. You will work as a subject matter expert and product partner to translate legal reasoning into systems that can be executed reliably at scale.

Responsibilities

• Help build drafting systems behind AI-generated work product by decomposing how an expert lawyer reasons through a document into explicit decision trees.
• Define what every conclusion must be anchored to in the record, and refine logic against real output until it holds up across cases.
• Develop working mastery in unfamiliar practice areas on short timelines, including statutory/regulatory frameworks, procedural posture, controlling authority, evidentiary standards, and document conventions.
• Translate legal judgment into product requirements by partnering with Product, Data Science, and Machine Learning teams to convert “what a good lawyer would do here” into specifications, taxonomies, and evaluation criteria for non-lawyers.
• Maintain and expand the knowledge base and case-specific templates, including firm and state-level customization in partnership with clients, for personal injury claims today and additional practice areas as the organization expands.
• Conduct legal research on liability and damages nationwide, monitor statutory and common law changes, and mentor the Legal Operations Team on evolving legal standards.
• Lead quality assurance efforts through audits, benchmarking, and evaluation development to support model evaluation.
• Work directly with clients when needed, walking a firm through how a document was built, gathering requirements firsthand, and relaying learnings back to the team.
• Serve as an in-house legal expert for teams across the organization, advising on substantive questions as they arise and surfacing risk before it reaches a client deliverable.

Requirements

• Active license to practice law and in good standing with at least one U.S. state bar.
• 5+ years of substantive legal experience, with real depth in personal injury litigation across multiple states, including:
  • Statutory and common law frameworks
  • First- and third-party bad faith claims involving all types of insurance coverage
  • Recoverable damages and their limitations
• Demonstrated track record of developing mastery in more than one practice area, including moving between substantive areas of law and becoming the person colleagues turned to on an unfamiliar subject in weeks, not years.
• Exceptional legal drafting skills and meticulous attention to detail across all written communication, including production of complex documents such as pre- and post-litigation demands, medical summaries, written discovery responses, and legal memoranda.
• Ability to turn legal knowledge into actionable, unambiguous direction for non-lawyers, including explaining doctrinal edge cases in terms engineers and data scientists can build against.
• Working fluency with large language models, including using them in real substantive work, understanding where they fail, and having opinions on how to improve output.
• Genuine curiosity and comfort with ambiguity; preference for chasing how something works to understand it rather than waiting for assigned work.

Preferred Qualifications (Nice to Haves)

• Describe yourself as AI-native or have a strong practical “vibe-code” workflow; comfort building scripts, skills, agents, or workflows without waiting for an engineer, and experience working in tools like Claude Code or Cursor.
• Comfort interacting with clients; while this is not a sales role, you may periodically be the expert in the room with a law firm.

Compensation & Benefits

Compensation Range: $178,464 - $267,696

Benefits and perks for full-time employees include:

• Choice of medical, dental, and vision insurance plans for you and your family
• Additional insurance options for life, accident, or critical illness
• Flexible paid time off, sick leave, short-term and long-term disability
• 10 US observed holidays, and Canadian statutory holidays by province
• Home office stipend
• 401(k) for US-based employees and RRSP for Canada-based employees
• Paid parental leave
• Local in-person meet-up program
• Hubs in San Francisco and Toronto

Location

Hubs in San Francisco and Toronto.

Equal Opportunity and Recruiting Notice

• Recording with consent may be used in the recruiting process; declining will not affect candidacy.
• Equal opportunity employer committed to diversity and inclusion; does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice to Candidates

Resumes or expressions of interest are not accepted via email or social media messages; applications must be submitted through the organization’s careers page.